Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
The Intuit Development Experience and Services organization at Intuit builds foundational capabilities for building and running all of Intuit's flagship applications leveraging cloud-native technologies in a highly scalable, reliable, and secured manner. We are rapidly moving towards an AI-native company, driving ease of use and intelligent infrastructure management as key attributes of the platforms that this organization is responsible for. Intuit is a big believer of open source both as a consumer and as a contributor and actively participates in many open source communities, including CNCF, Linux Foundation, and GraphQL.
As a product manager in this group, you will have the opportunity to solve business-critical problems via leading-edge products, participate in the open-source community, and lead innovation within and outside of Intuit.
We are looking for candidates who have extensive product management experience building platforms at scale and deep technical understanding of those platforms balanced with customer empathy, strong execution capability, and a track record of building strong business partnerships and delivering impactful business results.
You will work with other product managers on Intuit's overall Development Platform strategy with a particular emphasis on Kubernetes ecosystem, multi-tenancy, network and security policies, platform extensibility efforts in a large-scale distributed microservice architecture. You will get to work on Kubernetes, Istio, AWS Cloud, AI-native developer experiences and help drive Intuit's contributions to open source projects in cloud-native technologies. You'll help drive partnerships with end-users and partners to raise Intuit's profile in the cloud-native community. If you understand shaping the future of large scale operational systems and appreciate working with open source communities, then this job is for you!
This is a senior position in an expansive team, previous leadership experience directly managing PMs a plus.
Qualifications

• 10 years designing and delivering world-class platform products that solve big customer needs, specifically in large scale distributed systems and platforms
• Experience with container ecosystem, developer tools, Kubernetes, storage, networking.
• Experience defining, building, and delivering products on public clouds - AWS, Azure, and Google Cloud Platform.
• A good understanding of defining and building SaaS services, products, and infrastructure at large scale.
• Worked in an Agile development setting and can drive backlog grooming and prioritization.
• Product development and technical background, either as an engineer or in a previous technical role with prior hands-on development experience or in developing and presentation of technical demos.
• Proven experience in defining the product vision and inspiring teams to deliver innovations and impactful products.
• Track record of taking end-to-end responsibility for a product's success.
• Ability to work closely with customers and partners listening and taking a customer-focused approach to defining strategy and setting priorities demonstrating a passion for the customer.
• Excellent collaboration and communication skills - leading execution across teams, influencing across organizations in small teams, and larger group presentation formats.
• Undergraduate degree in computer science, electrical engineering, or related technical discipline required; advanced degree a plus or equivalent work experience

Responsibilities

• Define and lead the vision and strategy for Kubernetes ecosystem and provide product thought leadership in identifying critical customer requirements, understand business goals, and define product roadmaps and KPIs.
• Effectively manage dependencies, priorities, and plans across different groups at Intuit towards consistent product delivery aligned towards common goals.
• Take a data-driven approach in prioritizing requirements, creating and communicating plans and roadmaps, defining success metrics to deliver impactful business results.
• Demonstrate customer obsession by being a champion for the user experience with deep customer empathy.
• Evangelize and create broad awareness for the service communications ecosystem with technical talks at both internal and external forums and customer events.
• Serve as a product evangelist for container based developer platforms both internally and externally by speaking at conferences, meetups, community meetings in cloud-native space and bring external-in perspectives to how Intuit builds a highly scalable, reliable, high-performance platform.
• Actively participate in and be a thought leader in the open-source community in the platform engineering domain.
• Be part of the extended product management team to contribute across Intuit platforms.
• Be customer-obsessed, acting as the voice of developers and Intuit's customers in creating and operationalizing world-class SaaS platforms.