Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Intuit Mailchimp is the leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools.
Join the First Time Use (FTU) organization as a full-stack Senior Staff Software Engineer with a front-end focus to help our customers grow their business by leveraging the power of QuickBooks and Mailchimp together. We will be leveraging tools across our platform to create seamless experiences that provide recommendations to drive revenue for our customers, enabling them to grow and run their businesses most effectively.
Intuit Mailchimp is a hybrid workplace, giving employees the opportunity to collaborate in person with team members in our New York City office two or more days per week.
Qualifications

• 10 years of hands-on software development experience, with a strong track record of building and operating large web applications with microservice architecture and streaming Strongly preferred if you are full stack and have front-end experience.
• Development experience with Data & AI technologies/tools and apply it to user experiences or front-end solutions.
  • Experience with front-end technologies like React, JavaScript,
  • Experience with backend technologies like PHP, Java/Kotlin, Typescript, Spring, NodeJS.
  • Experience with testing technologies like JEST, PHPUnit, JUnit,
  • Experience with instrumentation and experimentation technologies like Optimizely, Intellimize, Segment, Amplitude.
  • Experience with cloud data warehousing tools like BigQuery, Redshift, Snowflake, Clickhouse.
  • Familiarity with AI technologies like Large Language Models, Prompt Engineering, DialogFlow, SageMaker, Python.
• Prior working experience in a cloud computing environment like AWS/Google Cloud Platform is highly preferred.
• Demonstrated experience working across different altitudes, from code quality/delivery management and reviewing technical architecture proposals to communicating strategy and domain capabilities plans with team and senior leadership.
• Demonstrated experience building and operating large scale web platforms and microservices in an API-first environment, with emphasis on managing operational excellence and high-quality customer experiences.
• Demonstrated experience works across teams and functions to break down barriers to enable teams to move with urgency.
• Excellent communication skills, with the ability to communicate clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives).
• "Self-starter" attitude and the ability to work independently
• Ability to influence and communicate effectively with both technical and non-technical people.
• BS/MS in Computer Science or related field, or equivalent experience

Responsibilities

• Lead the technical vision for FTU with a platform mindset to build reusable components for the use of the whole organization.
• Responsible for the execution of the FTU vision - insights from customer behavior and research leading to better product and technology optimization.
• Drive velocity in the organization by accelerating customer, business, and technology outcomes by identifying and driving key opportunities across the company.
• Drive significant technology initiatives end-to-end, including horizontal layers of the organization.
• Lead operational excellence to deliver highly available, scalable web applications and microservices with utmost attention to quality, security, and performance metrics for APIs and experiences.
• Engrossed in the details of product, tech and architecture in order to co-create a feasible development plan with cross-functional stakeholders (Product Management and Design).
• Collaborate cross-functionally (with product management, design and program management) through change management and provide the technical guidance and evaluations needed to maintain high quality product experiences for customers.
• Define and execute remediation steps to keep the team velocity and deliverables value to customers high.
• Create robust, scalable, and secure technical designs, effectively implementing them to balance short-term and long-term objectives, ensuring high availability and optimal performance of applications.

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