Intuit Mailchimp is the #1 email marketing and automation platform. We empower millions of customers worldwide to build their brands and grow their companies with a suite of multichannel marketing and CRM solutions powered by GenAI. We are seeking an experienced business operations associate to support and manage strategic initiatives across our Account Management ecosystem, partnering with Analytics, Learning & Development, Product Management, Marketing, Sales, and Service Experience Design.

Reporting to the Senior Manager of Operations & Quality, you will help to design and implement strategic initiatives and change management programs on behalf of the Account Management leadership team. You will be asked to support all project lifecycle phases, from initial conception and launch through completion. This role has the unique vantage point of working across many functional areas to drive efficiency in our service delivery practices and power our teams so they are best positioned to help our customers and organization succeed.