Description

The Role:

Reporting directly to the Facilities Services Manager, the Front Office Coordinator plays a crucial role in creating a positive and welcoming environment for visitors. The primary responsibilities include greeting clients, managing incoming calls, and performing basic administrative tasks to ensure the smooth operation of the office.

The Business:

The Investment Real Estate Group of Companies (IREGC) is composed of real estate-centric entities focused on the self-storage industry. In addition, we own and operate a portfolio of over 50 stores and 80 locations with a stated goal of reaching 115 stores and over 140 locations by the end of 2026. Our market area includes thirteen states in the Mid-Atlantic and Northeastern regions, and beyond. IREGC provides property management, development & construction services, and insurance products. Learn more at www.irellc.com.

The Environment:

IREGC employees are team-oriented where all colleagues wear many hats and help each other succeed. While business is the priority, colleagues are encouraged to live healthy, balanced lives. Our company is guided by the core values of doing the right thing for our clients, being engaged, enthusiastic and competitive, working hard and smart, being positive, being compassionate and authentic, and having fun and celebrating success. 

Essential Duties & Responsibilities:

• Greet and welcome visitors with a friendly and professional demeanor; ensure a memorable first impression.
• Answer incoming calls, directing callers to the appropriate person or department; provide information about the company as needed. 
• Manage and organize office supplies, placing orders as necessary.
• Maintain cleanliness and organization of common areas; restock restrooms, kitchen, and break areas.
• Relay important messages to the relevant team members promptly.
• Assist in the coordination of meetings and onboarding new employees.
• Makes photocopies; mails, scans, and emails documents; and performs other clerical functions.
• Performs other related duties as assigned. 

Requirements

Required Skills and Abilities:

• Advanced verbal and written communication, and organizational skills. 
• Proficient with Microsoft Office Suite or related software.
• Engaging and welcoming personality, fostering a positive atmosphere in the workplace.

Education and Experience:

Previous experience in a similar role preferred.

Physical Requirements:

• Duties performed in an office environment.
• Prolonged periods of sitting at a desk and working on a computer.
• Inputs data with repetitive motion (typing).
• Must be able to lift up to 10 pounds at times.