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Overview:
The Inbound Telesales & Retention Representative supports IONOS customers via inbound calls, chats and email. Responsibilities of the position include sales of products and services, customer retention, response to account & billing inquiries, and general technical support.
Responsibilities:
Required Qualifications:
Preferred Qualifications:
Physical Requirements and Working Conditions:
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company.
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.
Full Time
Telecommunications
$45k-56k (estimate)
05/16/2023
07/03/2024
ionos.com
San Jose, CA
<25
Telecommunications
The job skills required for Inbound Telesales and Retention Customer Service Representative include Customer Service, Products and Services, Billing, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Inbound Telesales and Retention Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inbound Telesales and Retention Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inbound Telesales and Retention Customer Service Representative positions, which can be used as a reference in future career path planning. As an Inbound Telesales and Retention Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inbound Telesales and Retention Customer Service Representative. You can explore the career advancement for an Inbound Telesales and Retention Customer Service Representative below and select your interested title to get hiring information.