25 Guest Service Representative (Redmond, WA) Jobs in Redmond, WA
IQON HOSPITALITY is Hiring a Guest Service Representative (Redmond, WA) Near Redmond, WA
Introduction:
We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
- Manage reservations and check guests in and out using a computerized system
- Handle guest requests, such as booking tours or making restaurant reservations
- Assist with check-in and check-out processes, including handling payments and issuing keys
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Assist with organizing and setting up events and meetings
- Handle guest complaints and concerns with grace and professionalism
- Perform light cleaning duties, such as wiping down counters and restocking supplies
- Other duties as assigned
- Previous experience as a guest service representative or in a customer service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and handle a high-volume workload
- Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
- Flexibility to work evenings, weekends, and holidays as needed
- Competitive salary
- Paid time off
- Medical, dental, and vision insurance
- Complimentary public transportation (ORCA: Seattle-Area Regional Buses, Light Rail, Train, Streetcar, Water Taxi, Kitsap Transit, Metro Flex, Monorail, etc.)
- 401(k) retirement plan (US only), Employer RRSP match (Canada only)
- Professional development opportunities
- Positive and supportive work environment
IQON HOSPITALITY is an EEO employer - M/F/Vets/Disabled
Job Summary
Full Time
$30k-40k (estimate)
06/23/2024
07/09/2024
iqonhospitality.com
Dallas, TX
<25
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The following is the career advancement route for Guest Service Representative (Redmond, WA) positions, which can be used as a reference in future career path planning. As a Guest Service Representative (Redmond, WA), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative (Redmond, WA). You can explore the career advancement for a Guest Service Representative (Redmond, WA) below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
