Irgens builds opportunities in developing, investing and operating commercial office, healthcare, mixed-use and research and development real estate. Irgens ensures successful conception, implementation, completion and operation of projects.

Started in 1983, Irgens grew with financial backing from a third-party investor. On April 1, 1998, Mark Irgens and his partners purchased the assets and hired the employees of the company and continued the business as Irgens Partners, LLC. This team of highly skilled professionals relied on long-standing relationships and project successes to build new investment opportunities.

The company’s business model relies on a 3- to 5-year horizon of activity and has an established pipeline of hundreds of millions of dollars in various stages of development in the Midwest, South and West.

Irgens builds teams of highly qualified, proven professionals. There are currently over 100 team members who are involved in the development, acquisition, asset management and operation of investment real estate.

Irgens is dedicated to leading the process of achieving customer, investor, employee and community goals by creatively providing professional, results-oriented real estate solutions. We are invested in the communities where we do business and foster a workplace committed to giving back to those communities.

Irgens strives to…

• establish and nurture long-term relationships.
• be innovative and creative.
• commit to managed growth and seek future opportunities.
• provide profitable and sustainable solutions to all challenges.

Irgens exercises the company’s core values of integrity, creativity, dedication and professionalism with relationships that are people-driven, employee-friendly and family- and community-oriented.

Tenant Service Coordinator

Job Description: The Tenant Service Coordinator serves as the primary contact for all tenants at our properties. This role supports the General Manager, Operations Manager, and Chief Engineer in daily management duties, including but not limited to:

· Respond promptly, effectively, and professionally to all tenant communications.

· Develop excellent rapport with tenants, vendors, clients, and staff.

· Handle all incoming service requests, ensuring timely resolution.

· Coordinate tenant welcome and orientation programs.

· Organize tenant appreciation events and assist with tenant newsletters.

· Support the preparation of annual budgets and year-end reconciliations.

· Assist in tracking operating and capital expenses.

· Help monitor accounts receivables, reporting, and collections.

· Code invoices for approval and payment.

· Assist in the preparation of monthly narratives and documentation for monthly reporting packages.

· Manage reservation calendars for the conference center, freight elevator, and loading dock.

· Track visitor access for tenant visitors and contractors.

· Prepare vendor contracts and purchase orders.

· Monitor tenant and vendor certificate of insurance compliance.

· Maintain updated vendor, tenant, and emergency contact lists.

· Manage building card access lists and track fitness memberships.

· Assist in management audits and maintain all property files for annual audits.

· Maintain accurate lease files.

· Perform administrative duties such as answering phones, greeting visitors and tenants, calendar scheduling, meeting coordination, filing, copying, mail handling, ordering office supplies, and coordinating office equipment maintenance.

· Be flexible with work hours and available during emergency situations.

This person could also support department operations on an as-needed basis.

Skill Set

· Experience: 1 – 3 years; commercial office preferred but not required.

· Able to demonstrate:

• Excellent personal time management and organizational skills.

o Strong communication and customer service skills.

o Strong attention to detail and aptitude for mathematics.

o Competency with real estate accounting methods and reporting.

o Proficient in Microsoft Office, Word, and Excel.

o Ability to exercise prudent judgment in the absence of supervisory personnel.

Qualifications

· Bachelor’s degree or equivalent experience

Position Location

· Milwaukee, Wisconsin at BMO Tower

· This position is not open to remote work.

Job Type: Full-time

Pay: $45,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years
• 3 years

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Milwaukee, WI 53202 (Required)

Work Location: In person