Iris one of the world's prominent IT company is looking to hire.

Role : FIX Technical Support

Duration : Long term contract

Location : NYC , NY

Hybrid : 3 days office , 2 days work from home

Client : Banking

Job Description:

8 years of experience in Overall years of experience.

Contribute to and review technical specifications e.g. FIX, including documents used by customers for purposes of integration and testing

Perform and maintain automated functional and regression testing on all internally-developed applications to certify them for production implementatio

Handle inbound client requests by telephone and email

Troubleshoot complex order routing questions and issue

Diagnose and resolve technical issues

Recognize areas of improvement in the support cycle

Good communications skills is required.

About Iris Software Inc.

With 4,000 associates and offices in India, U.S.A. and Canada, Iris Software delivers technology services and solutions that help clients complete fast, far-reaching digital transformations and achieve their business goals. A strategic partner to Fortune 500 and other top companies in financial services and many other industries, Iris provides a value-driven approach - a unique blend of highly-skilled specialists, software engineering expertise, cutting-edge technology, and flexible engagement models. High customer satisfaction has translated into long-standing relationships and preferred-partner status with many of our clients, who rely on our 30 years of technical and domain expertise to future-proof their enterprises. Associates of Iris work on mission-critical applications supported by a workplace culture that has won numerous awards in the last few years, including Certified Great Place to Work in India; Top 25 GPW in IT & IT-BPM; Ambition Box Best Place to Work, #3 in IT/ITES; and Top Workplace NJ-USA.