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Base Salary Range: $115K – $130K • Offers Equity
Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.
Our Customer Success organization plays a pivotal role in making our customers happy while executing on our vision. Within this organization encompasses our Legal Engineers (read: professional services team), Customer Success Managers (CSMs), Technical Support Engineers, Training & Learning Design, and Technical Architects, representing our teams who support the customer experience post-sale.
As an Enterprise Customer Success Manager, you’ll be responsible for partnering with our largest, global customers. Your primary role is to drive adoption of the Ironclad solution and ensure your customers are maximizing the value of their investment. Additionally you’ll support the growth of the business by identifying new business opportunities, and aligning your customers to an Ironclad value framework.
This role will require the candidate to be based out of the East Coast /EST time zones.
What you'll be doing:
What we are looking for:
Health, dental, and vision insurance
401k
Wellness reimbursement
Take what you need vacation policy
Generous parental leave for both primary and secondary caregivers
Base Salary Range: $115,000 - $130,000
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Full Time
Business Services
$98k-138k (estimate)
03/25/2024
07/20/2024
thisisironclad.com
VIRGINIA BEACH, VA
25 - 50
Private
JEREMY CAREY
<$5M
Business Services