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IT Field Technician(Open to applicants living within commuting distance of Santa Fe/Albuquerque, NM)If you are a self-starter, take this step to learn a new career with us!Job DescriptionField Technicians provide front-line technical support for end users and troubleshooting of server and network systems. The role will be responsible for timely escalation and effective communication of issues and needs to clients and senior staff members. The Field Technician is an advanced problem solver with creative solutions for long-term stability.Each day, you will troubleshoot and remediate issues on-site for clients. You will track, route, and redirect problems to correct resources. The Field Technician will interact with users that include Executive client contacts. You will work with the support team and management to ensure issues are processed quickly and effectively for the highest support levels. You will provide positive and professional support for clients over the phone and in person. Each day, the Field Technician ensures tickets are filled out according to company standards, ensuring proper documentation and closure. You will perform repairs to software or peripheral equipment configurations, following design or installation specifications. Occasionally, you will provide training to end users on the proper use of hardware or software and provide training to new team members. Field Technicians participate in an on-call rotation.Requirements
Benefits
IEG pays a portion of employee premiums for Medical, Dental, and Life Insurance
Vision Insurance
AD&D Insurance
Short-Term and Long-Term Disability Insurance
Flexible Spending Account and Health Savings Account
Flexible Time Off plus Holidays
Matching 401k
At IEG, everyone deserves great experiences!
Salary Range$40,000- $53,000 annually (Non-Exempt)
This posted salary range is a reasonable estimate. Actual compensation is influenced by an array of factors, including but not limited to skill set, level of experience, specific working location, and market position.Eligible for overtime pay.
Full Time
$59k-79k (estimate)
07/12/2024
10/01/2024
ironedgegroup.com
Houston, TX
50 - 100
The job skills required for IT Field Technician (Santa Fe/Albuquerque, NM) include Installation, Customer Service, Troubleshooting, Problem Solving, Technical Support, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Field Technician (Santa Fe/Albuquerque, NM). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Field Technician (Santa Fe/Albuquerque, NM). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Field Technician (Santa Fe/Albuquerque, NM) positions, which can be used as a reference in future career path planning. As an IT Field Technician (Santa Fe/Albuquerque, NM), it can be promoted into senior positions as a Field Service Representative - Copy Machines that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Field Technician (Santa Fe/Albuquerque, NM). You can explore the career advancement for an IT Field Technician (Santa Fe/Albuquerque, NM) below and select your interested title to get hiring information.
If you are interested in becoming an IT Field Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Field Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Field Technician job description and responsibilities
Responsibility includes installing and configuring hardware and software components to ensure usability.
03/16/2022: Nashua, NH
Troubleshooting hardware and software issues are included in their responsibility.
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IT Field Technicians ensurs electrical safety standards are met.
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Upgrading the entire system to enable compatible software on all computers.
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Installing and upgrading anti-virus software to ensure security at the user level.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Field Technician jobs
Practice fixing common computer problems.
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Earn tech-related certifications.
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Possess excellent technical programming skills.
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Conducting daily backup operations.
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Managing technical documentation.
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Step 3: View the best colleges and universities for IT Field Technician.