Description

Department: Development

Reports to: Director of Corporate Engagement and Special Events

Classification: Exempt/salaried; full-time with benefits

Salary range: $60,000-$75,000 depending on experience in a similar position

This is an onsite, Boston-based position. Local candidates strongly preferred.

Please submit a cover letter with your application.

No agencies, please.

Isabela Stewart Gardner Museum Core Values

Our Core Values are:

• Creativity is our Legacy
• Community is our Purpose
• The Collection is our Catalyst
• Diversity, Equity, Accessibility, and Inclusion are our Commitments

The Isabella Stewart Gardner Museum seeks to connect past with present, develop and sustain mutually beneficial partnerships with our local communities and artists, expand and diversify our audiences, and generate opportunities for creativity. We are firmly committed to creating both an inclusive work culture and a welcoming visitor experience. Our five-year strategic plan outlines the Museum’s core values, goals, and initiatives that serve as a renewal of Isabella’s promise for the Museum to be a place for “the education and enjoyment of the public forever.”

Position Summary

The Event Sales Manager oversees the Museum’s rental events program and is responsible for meeting a current yearly revenue goal of $400,000 by selling and booking of approximately 40 private events. In addition, the Event Sales Manager is responsible for the seamless planning and execution of private events and supporting Development events and corporate engagement initiatives.

Responsibilities

• Promotes the revenue goals of the Development department to meet or exceed sales goal by developing fiscal year sales plans; proactively attracts new event sales leads, addresses inquiries, hosts site visits, and contracts clients/events.
• Ensures the production, execution, and evaluation of extraordinary events while managing the client relationship and providing superior customer service. Drives all aspects of effective project management, working seamlessly with internal colleagues and stakeholders such as Gardner Catering, Security, Facilities, Conservation, and AV. 
• Leads end-to-end event management and on-site execution, including documentation, catering orders, internal and external communications, and set-up, event, and strike supervision. Owns internal rental master calendars, timelines, rental work orders, and event files. Coordinates bookings closely with Development Events. Conveys details to event contractors and supervises their assistance with events.
• Works with the Director of Corporate Engagement and Special Events to develop cultivation and stewardship plans for prospective and past rental clients and assists with key internal events on an as-needed basis. Upsells clients with corporate membership and amenities while working with high-level Museum donors and external leadership teams.
• Manages vendor relationships and logistics; develops and tracks budgets, invoices, event internal inventory, supplies, contracts, and payments.
• Ensures client satisfaction while ensuring the staff and visitor safety and Museum security by following the Museum’s event guidelines and policies.
• Ensures that new visitors to the Gardner who come through private events feel the welcome of the institution as guided by our Strategic Plan.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree.
• 3 or more years of directly related event planning and sales experience. 
• Demonstrated ability to work in a fast-paced and demanding environment while maintaining a professional and positive attitude.
• Excellent verbal and written communication skills.
• Able to troubleshoot with flawless diplomacy, tact, and discretion.
• Strong multitasking skills.
• Proficiency with Google Workspace and Microsoft Office software tools.
• Commitment to advancing the ISGM’s diversity, equity, accessibility, and inclusion (DEAI) initiatives.
• Must be available for evening and weekend events.
• Legal authorization to work in the United States.

 Core Competencies

•  Sales, including prospecting, negotiating, upselling, and closing.
•  Relationship building.
•  Project management.
•  Customer service, collaboration, and creative problem solving.

COVID-19 Protocols

All employees of the Isabella Stewart Gardner Museum are required to provide their COVID-19 vaccination status. If you are not vaccinated, you will need to participate in an interactive process to request a religious or medical accommodation and to submit weekly test results, in addition to following other federal, state and CDC recommendations.

Equal Opportunity Employer

Diversity, Equity, Access, and Inclusion is one of the core values we hold close to our business practices. The Isabella Stewart Gardner Museum is committed to affording equal opportunities to qualified individuals regardless of race, color, gender, gender identity, genetics, military/veteran status, pregnancy, religion, sexual orientation, age, national origin, ancestry, disability, or any other basis prohibited by applicable laws.

Request an Accommodation

Applicants with disabilities who are unable to fully access ISGM's online application system may contact us at hr@isgm.org for assistance with a reasonable accommodation.