The Willard Spa represents the beauty of progress. Located in The Willard InterContinental, it's the perfect place for guests to unwind amidst their travels. We invite guests to prepare their skin for life's next event with a brightening facial or relax with a rejuvenating massage. Unrivaled bliss is only moments away.

Spa Space is a unique platform set on revolutionizing the wellness industry. Spa Space unlocks access to the top spas in your city. Set your schedule, choose your locations, and allow your clients to receive your healing touch at the luxury spa of their choice. It’s as easy as that! 

Responsibilities and Essential Job Functions

• Enforce Facility Standards
• Perform administrative duties at minimum 1 hour each week including inventory
• Be 10 min early for your service
• Maintain guest confidentiality and observe guidelines set forth by HIPPA.
• Provide consistent treatments that are in accordance with accepted certification practices
• Be flexible with your schedule
• Actively promote home care to guests.
• Uphold the standards of sanitation as directed by the state’s board and spa’s policies.
• Properly clean and restock rooms as required.
• Handle guest questions and concerns professionally and according to the facility’s policies and procedures.
• Maintain a positive attitude and contribute to a quality, teamwork environment.
• Communicate with management about any and all occurrences involving staff or guests.
• Properly care for equipment and use the proper amount of products.
• Maintain personal hygiene and cleanliness.
• Maintain a current and active state license.

Required Experience & Education

• Current and active D.C. license. 
• Excellent communication and listening skills.
• Basic computer knowledge.
• Enthusiastic about excellent customer service.

Requirements & Working Conditions

• Ability to stand for prolonged periods of time.
• Ability to lift 5 lbs.
• Occasionally lift or carry up to 15 lbs.
• Must be able to work weekends, holidays, and nights.
• Must have reliable transportation.

Apply on ISM Spa's Website to become a Spa Space Contractor.