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IT Associates, Inc.
Brook, IL | Contractor
$84k-121k (estimate)
5 Days Ago
Production Services Analyst
$84k-121k (estimate)
Contractor | Business Services 5 Days Ago
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IT Associates, Inc. is Hiring a Production Services Analyst Near Brook, IL

Location: Oak Brook, IL

3-6 month Contract to Hire position

Our client is looking to add a Production Services Analyst that will be responsible for troubleshooting retailer orders and associated documents in SAP, as well as responding to tickets and data management requests. This function is delivered by utilizing tools such as reports, policies, and knowledge bases with the goal to provide high quality service and support.

Responsibilities

  • Order Management- Review reports in SAP and analyze through to completion all non-PGI’d (Post Goods Issue) deliveries. Take necessary action (review / research / delete deliveries / cancel orders) as needed.
  • Research and create missing retailer management documents (Shipping Notices and Invoices)
  • Respond to any incidents or e-mail requests escalated to the team from retailers, the RSC customer care or care center.
  • Complete business partners requests for archiving or reprocessing IDOCS

Qualifications

  • Bachelor Degree in Computer Science, related field OR equivalent experience - preferably 1-2 years in business support
  • Strong trouble shooting and analytical skills
  • Ability to understand business processes, procedures, and policies
  • Strong communication and problem solving skills
  • Possess a good overall knowledge of the programs, applications, systems and services supported.
  • Process/Program Documentation: documenting processes and procedures as they are being developed.
  • Skilled in Microsoft tools like Word, Excel, Access, Outlook, etc.
  • Ability to perform job functions with minimal supervision
  • Excellent organizational and time management skills

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$84k-121k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/21/2024

WEBSITE

itassociatesinc.com

HEADQUARTERS

WARRENVILLE, IL

SIZE

50 - 100

FOUNDED

1997

CEO

TIM RYAN

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About IT Associates, Inc.

IT Associates is a boutique IT staffing and recruiting firm that provides full service contract, contract for hire, direct placement, pay rolling, and co-managed services nationwide. At ITA, our happy place is helping you find your happy place. Our 20 years of industry experience has allowed us to build deep lasting relationships and given us the ability to connect our clients with passionate IT professionals nationwide. ITA is all about delivering the right fit at the right time, every time. To know more about us and see a list of all our open positions, visit www.itassociatesinc.com I've wor...ked closely with IT Associates during my job search and have found My Recruiter to be very professional and dedicated during the entire process. My Recruiter doesn't simply throw every posting at you, but rather focuses on finding the right mixture of a clients culture / requirements and a consultants personality, skills and experiences. ~ Sr Project Manager The major differentiator as to why IT Associates is a preferred provider is the quality of the resources delivered and the fast timeframe they are able to fill the request. I consider them the go to Company when we need high quality resources in specialized domains quickly. They are easy to do business with, honor their commitments and are a really great partner. ~ Global CIO, Multi Billion dollar IT services company Know someone who would be a great fit for any IT Associates opportunities ? We offer upto $500 for forwarding us a referral that results in a successful placement. More
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