Overview:
Join our team as a IT Helpdesk Support Assistant where you will play a crucial role in providing exceptional technical support to our end-users. This position is ideal for individuals passionate about technology and seeking a career in IT support.

Duties:
- Offer technical assistance to end-users on a wide range of IT issues
- Install, configure, and troubleshoot software and hardware components
- Aid in the maintenance of IT infrastructure encompassing servers, networks, and systems
- Collaborate closely with team members to efficiently resolve technical challenges
- Maintain detailed documentation of support activities and solutions for future reference

This role presents an exciting opportunity for professional advancement within the IT industry. If you are a tech-savvy individual with a passion for problem-solving and a desire to excel in technical support, we invite you to apply and be part of our dynamic team.

Job Types: Full-time, Part-time

Pay: $20.22 - $24.36 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience level:

• Under 1 year

Schedule:

• 8 hour shift
• Day shift

People with a criminal record are encouraged to apply

Work Location: In person