Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software. Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices. May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support.

Skills:

• Strong Customer service skills
• Exceptional work ethic
• Positive attitude,
• We are looking for experience with imaging and troubleshooting PCs in a networked environment. This position has an on-site requirement.

• General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office
• General knowledge of networking switches and data networks.
• General knowledge of IP telecommunications systems.
• General knowledge of printers
• 3 years of recent Desk Side Support required with Hands on Experience
• Ability to lift 25# as needed
• Experience with Jira a plus as it is used frequently

• BS in IT or related field PREFERRED or equivalent experience
• 1-3 Years PC/LAN Technical Experience
• Continued enhancement of Technical Skills through continuing education/seminars and interaction with other IT disciplines

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position. Technical Support Analyst - Contract - W2 Only (no agency candidates) - St. Louis MO