100 Customer Service Representative (CSR) Jobs in Chesapeake, VA
ITS Technology and Logistics, LLC is Hiring a Customer Service Representative (CSR) Near Chesapeake, VA
ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. We’re currently seeking a Customer Service Representative.
The CSR's primary role is creating and fostering a strong relationship between ConGlobal and our Customers.
Responsibilities:Customer Service Representative
- Maintains accurate records of customers’ equipment inventory and relevant activities
- Develops and maintain effective, professional communications with customers
- Maintains accurate records of all inbound and outbound equipment
- Inputs repair estimates for Owner of equipment
- Obtains requisite approvals from Leasers and/or Owners
- Schedules equipment surveys
- Adjusts repair estimates per instructions from surveyor/owner/leaser
- Updates TEC when equipment is repaired
- Prepares billing paperwork for repaired units daily
- Responsible for monthly storage and handling billing reports
- Coordinates scheduling of on-hires with yard supervisor
- Works with shop supervisor to prioritize equipment repair
- Updates TEC system with sales equipment repairs and movement
This is an exciting time at ConGlobal and we’re growing our team! We offer full-time employees the following; career growth, competitive compensation, benefits, 401K & vacation.
- Must have a high school diploma or equivalent education
- Should be computer literate familiar with Microsoft software
- Energetic and customer driven
- Good organizational skills
- Effective verbal and written communications
- Courteous customer communication skills
- Must have a valid driver’s license
- Consistently exhibits satisfactorily levels of performance
- Hours are Monday-Friday 7am-5pm
All qualified applicants will be given equal consideration regardless of race, age, sex, disability, sexual orientation, gender identity, marital status, color, religion, protected veteran status or national origin.
Job Summary
Full Time
$40k-51k (estimate)
06/27/2024
08/26/2024
The job skills required for Customer Service Representative (CSR) include Customer Service, CSR, Billing, Scheduling, Written Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.
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