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2 Client Advisor Jobs in Topanga, CA

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IWC Schaffhausen
Topanga, CA | Full Time
$62k-81k (estimate)
3 Weeks Ago
IWC
Topanga, CA | Full Time
$61k-79k (estimate)
3 Months Ago
Client Advisor
IWC Schaffhausen Topanga, CA
$62k-81k (estimate)
Full Time 3 Weeks Ago
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IWC Schaffhausen is Hiring a Client Advisor Near Topanga, CA

CLIENT ADVISOR, IWC, TOPANGA, CAMAIN PURPOSEThe IWC Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of IWC at all times with client satisfaction being his/her utmost goal.
Key Responsibilities
  • Hosting clients and other stakeholders with the ability to provide personalized customer experience
  • Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager
  • Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients
  • Find ever new and creative means to exceed client’s expectations
  • Establish strong personal relationships with clients from different backgrounds.
  • Support these relationships through constant focus and attention on CRM.
  • Develop and maintain client database and manage clienteling activities on a day to day basis.
  • Handle customer service requests and respective processes.
  • Know IWC’s history, products and partnerships as well as the watch and luxury industries.
  • Deliver outstanding client service and treatment to make a clear difference vs. competition.
  • Act as a brand ambassador in and out of the boutique.
  • Organize and execute all operational tasks in detail and with care.
  • Maintain the boutique according to global IWC visual merchandising standards.
  • Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
  • Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM etc) to participate to the boutique administration and elevate the BTQ KPI.
QualificationsEducation
  • 3-5 years of experience in sales or hospitality
  • Applicants with background in Sales or Hospitality preferred
  • Fluent in English
  • Comfortable with Video chat softwares
  • Technical Skills/Abilities
Personal Skills
  • Strong Team player mindset
  • Excellent communicator with ability to develop strong networks
  • Curious and resourceful. Able to work independently on creating sales leads.
  • Result-oriented and driven
  • Strong selling skills
  • Accountable and reliable
  • Able to handle large diversity of tasks in a timely manner, very organized and disciplined
  • High emotional intelligence and general education
  • Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior
  • Able to adapt approach individually to respective client
  • Open and outgoing personality
  • Demonstrate eagerness and enthusiasm to learn and grow
  • Creative, curious and versatile with good interpersonal competences and empathetic
  • Has perfect manners and can maintain a conversation elegantly
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. Hourly range is $23-$24.50. This position is eligible for a commission package.

Job Summary

JOB TYPE

Full Time

SALARY

$62k-81k (estimate)

POST DATE

06/05/2024

EXPIRATION DATE

07/21/2024

WEBSITE

iwc.com

HEADQUARTERS

Winchester, VA

SIZE

200 - 500

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IWC Schaffhausen
Full Time
$126k-158k (estimate)
6 Days Ago

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If you are interested in becoming a Client Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Advisor for your reference.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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