POSITION DESCRIPTION

Position Overview :

The pick-up and delivery driver holds the responsibility of transporting customer vehicles to our service center and subsequently returning them upon completion of service.

This encompasses delivering loaner vehicles and conducting requisite inspections during pick-up as necessary.

KEY RESPONSIBILITIES

Ensure loaner vehicle is clean before leaving the dealership

Speaking / engaging with customers to review loaner vehicle policies, vehicle walk arounds, collecting customer information, reviewing loaner agreements and loaner vehicle check ins.

Making sure loaner vehicles are serviced regularly, when needed

Working with service department managers on loaner vehicle availability

Completing any necessary vehicle inspections

Arriving to customer’s homes in a timely manner to pick-up their vehicle

Returning vehicles to customers in a timely manner in good condition

Other duties as assigned.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required .

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Clean and Valid Driver’s License

Clear driving record

At least 21 years of age

Ability to follow instructions

Positive attitude

Good customer service skills

Attention to detail

Willing to submit to a pre-employment background check and drug screen

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lifting and carrying items like keys and paperwork.

Driving for extended periods.

Maneuvering vehicles in tight spaces.

Loading and unloading equipment.

Walking and standing during deliveries.

Climbing to access vehicles.

Bending and reaching inside vehicles.

Maintaining stamina for multiple deliveries.

Operating in various weather conditions.

Efficient time management for tight schedules.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Dealership facilities and outdoor spaces

Vehicle interiors and driving routes

Interaction with customers and dealership staff

Fast-paced atmosphere and adherence to safety protocols

Collaboration with team members

Physical demands and focus on customer service.

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in the position .

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties .

This document does not create an employment contract, implied or otherwise . JC Lewis Motor Company has an at will relationship with employees.

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Last updated : 2024-06-13