Purpose: Develop personal clientele and be instrumental in the development, enhancement and success of the Jimmy Choo brand. Role and Responsibilities: Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities) Maintain a high level of product knowledge Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times Cash wrap standards Client book management Inventory management Customer and After Sales service Ensure compliance with all company policies, procedures and directives End-of-Day Procedures (i.e. bag checks) Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including: Phone calls, emails, and thank you letters Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets) Proactively identify and pursue opportunities to achieve financial targets and increase sales Assist with inventory and special projects as needed Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks Ensure visual standards are maintained at all times Be proficient with the register system(s) At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range: Established in 1996, Jimmy Choo is a global luxury brand with an empowered sense of glamour and a playfully daring spirit. Celebrated for its confident style and exceptional craftsmanship, Jimmy Choo is synonymous with the art of celebrity dressing and red-carpet style. The house’s innovative spirit meets time-honoured techniques in the form of exceptional collections spanning footwear, handbags, fragrance, a range of accessories and a growing men’s offering. Together, CEO Hannah Colman and Creative Director Sandra Choi have built a global powerhouse defined by glamour, optimism and joy. For a copy of the Capri HR Private Policy for applicants, employees, and non-employee workers, please click here.