At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

SUMMARY

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing on global customer accounts. Serve as liaison between Jabil Circuit and suppliers or customers on global quality related issues.

LOCATION

This role will be based on-site at our Memphis, TN facility.

Located in one of America’s largest logistical hubs, the tenured team at Jabil Memphis helps customers innovate and bring products to market quickly and reliably. The site offers expansive configure-to-order and build-to-order manufacturing services for diverse industry segments.

Jabil Memphis has about 750,000 square feet of manufacturing space. The manufacturing capabilities of the team at Jabil Memphis enable this location to provide complete product solutions to our customers in several industries including point-of-sale, storage, and networking and telecommunications. Our configure-to-order and build-to-order capabilities help customers innovate and bring products to market quickly and reliably.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Develop and maintain QA plans and timeliness of global new product introductions utilizing Advanced Product Quality Planning and Process Optimization specific to the customer.

· Provide support for all quoting activities by participation in initial process design, development, and implementation phases.

· Evaluate and provide input to inspection processes via inspection aids and instruction guidelines.

· Support all global training programs specific to their customer by development and implementation of specialized training sessions for all applicable functions.

· Develop appropriate systems for document storage, access and review pertaining to global customer accounts.

· Review all supplies, internal, and customer discrepancies, coordinate and track the effectiveness of corrective/proactive action efforts.

· Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.

· Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.

· Participate in the vendor survey activities as applicable. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.

· Interface with all departments as applied to the Policies and Procedures.

· Provide insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies.

· Assist in driving the standardization of manufacturing processes of global customer accounts.

· Interface and provide technical support on quality issues with the customer as needed.

· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

· Comply and follow all procedures within the company security policy.

MINIMUM REQUIREMENTS

· Bachelor's degree in Mechanical Engineering, Industrial Engineering, or related field required and 5 years of related quality experience.

· Experience in a manufacturing environment, preferably with large equipment.

· Or equivalent combination of education, experience, and/or training.