The Operations Manager is responsible for the management of the office personnel and daily operations of a 28 provider multi-specialty physician practice system. Offices include Internal Medicine, Family Medicine, Urgent Care, Endocrinology, Vascular Surgery, General Surgery, Urology and OB/GYN located in various communities in the River Region. Oversees front office coordinators, radiology technicians, and patient care coordinators in multiple physician offices within the Jackson Clinic. Responsible for patient satisfaction, personnel staffing, process improvements, and supply chain management.
High school diploma, bachelor’s degree preferred. Minimum of 5 years of experience in physician office management in a multi-specialty setting required. Certification in Physician Coding with AAPC and/or Certification in Medical Assisting. Excellent verbal and written communication required, telephone etiquette, customer relations’ skills, CPT and ICD Coding. Computer literate. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and customers
Employment Type: PRN