• The San Diego Food Bank feeds approximately 400,000 people every month in partnership with 500 nonprofit community partners.
• We are the fourth largest independent food bank in the country.
• We distributed 44 million pounds of food in fiscal year 2021-2022; 31% of that food being fresh produce.
• We have a 99% rating on Charity Navigator.
• We are committed to innovation and sustainability to reduce our impact on the environment. We have 1,400 solar panels, we are LEED v4 Gold Certified, we have a 3,600 sq.ft composting and recycling center that houses our recycling and composting machine, and received the 2020 Business Waste Reduction & Recycling award?

• Provide leadership and oversight for the NPS Coordinators. This includes development, skill assessment, scheduling, time card approvals, and performance management.
• Provide training and onboarding to the team of NPS Coordinator and ensure ongoing training needs and skill assessments are met.
• Conduct monthly one-to-one meetings with NPS Coordinators to discuss goal setting, strength, opportunities, and assess developmental needs.
• Participate in Food Bank activities and represent the team at galas, festivals, conferences etc.
• Adhere to all California and company required compliance laws in the effective management of the NPS Coordinator team.
• Improve the equity and dignity of food distributions through implementation of a database at food pantries, neighborhood distributions, and Emergency Food Assistance Program (EFAP) providers.
• Promote and create countywide awareness of the FEED initiative.
• Keep accurate, detailed records and progress reports on all programs managed by the NPS Coordinators. Accurately track outcome measures on a monthly basis and update the FEED dashboard.
• Conduct meetings, maintain notes, and send out action items to Food Bank staff on pending items.
• Facilitate meetings with nonprofit partners and in group settings to actively engage agencies in process changes and to enhance services.
• Educate partners on Oasis Insight and increase engagement.
• Provide and facilitate training on the FEED enrollment process, conduct FEED presentations, and provide ongoing support to new and current Nonprofit Partners.
• Distribute culturally and linguistically appropriate materials to reach and target a diverse client base.
• Ensure department adherence to policies and procedures and assist in audits as needed
• Build connections for Nonprofit Partners to refer participants and non-participants to other food assistance programs such as CalFresh, CSFP, EFAP and Neighborhood Distributions.
• Supervisor and schedule monitor visits for all agencies in accordance with compliance timelines.
• Being available for frequent evening and weekend shifts is required
• All other duties as assigned

• Applicable federal, state and local laws and regulations, and program related/contract guidelines within areas of responsibility
• Windows Operating Systems and Microsoft Office Suite (Access, Outlook, Excel and Word)
• Public speaking principles and practices
• Customer service skills
• General knowledge of non-profit organizational practices
• Supervisory and leadership skills
• Basic understanding of public assistance programs and poverty.
• Safety regulations, safe work practices and safety equipment related to the position

• Effectively lead and develop a team
• Interpret and explain guidelines, policies and procedures and create new ones when necessary
• Operate a computer using Microsoft Word, Excel, and other programs with a high level of skill
• Learn and utilize the Primarius inventory tracking system, Oasis Insight client database and Volunteer Hub
• Train and follow through on adoption of Oasis Insight database for Nonprofit Partners
• Utilize effective listing and communication skills with direct reports, Nonprofit Partners, and clients
• Exercise tact, objectivity, sensitivity, strategy, and sound judgement with a variety of people in a variety of situations
• Establish and maintain effective working relationships with program participants, Nonprofit Partners, representatives of community organizations and other Food Bank staff
• Manage multiple priorities with an effective ability to prioritize and stay organized to meet deadlines
• Perform highly detailed work on multiple concurrent tasks with frequent interruptions

• A valid California Driver’s License
• Bi-Lingual [preferred]
• Must have own vehicle and will receive monthly reimbursements for mileage
• Be willing to obtain Food Handler’s Certificate; training provided by the Food Bank upon hire

• This is a full-time, non-exempt/hourly/benefited position at $26.00-$29.00 per hour based on experience. 
• The compensation package includes a competitive salary and an excellent benefits package including: 403(b) plan with 200% employer matching; excellent health care coverage with free employee medical, dental and vision plans; company paid term life insurance; and a generous accrual of paid vacation and sick leave and 14 holidays per year.

• Days and hours of work are from typically from 7:30 am to 4:00 pm.
• This position regularly requires evening and weekend shifts.
• This position is required to travel 40-60% of the time; travel is primarily within San Diego County.

• Interested and qualified candidates should apply on our career website located at https://www.theapplicantmanager.com/careers?co=jc
• Submissions missing a resume will not be considered for the position.
• Background check and drug test is required for the position before employment starts.

This is a non-management position
This is a regular full-time position