Civil Service Position*

Provisional appointment pending successful placement on Civil Service list.

Operations Assistant

• Receives inquiries for employment or assistance, reviews applications, screens walk-in applicants for eligibility;
• Advises field employees of customer needs through a variety of communications such as email, telephone and online systems;
• Assists agency personnel in resolving problems and issues that arise through day-to-day operations;
• Assists in research and investigatory matters by gathering information from files and other resources;
• Prepares reports of program usage and other information, either manually or by use of a computer application program;
• Answers telephone, gives routine information to the public;

• Acts as information clerk where a general knowledge of personnel, organization, department activities and established practices are involved;

• Audits bills, claims, time sheets, reports and payroll submissions for accuracy and completeness;

• Performs general office duties, including data entry/keyboarding, handling general correspondence and filing;
• Prepares requisitions for and maintains supplies for the office or department;

• Reviews reports and other documents for completeness, accuracy and conformity with established procedure;
• May handle petty cash accounts;
• May collect fees and account for monies received;
• May assign work, review and record work done, and instruct new employees in the specialized clerical/operations work of a unit.
• Other duties as assigned by the Director of Human Resources
• Other duties as described the Chautauqua County Civil Service job description

Needed: 09/27/2024

*See attached job description*

MINIMUM QUALIFICATIONS: Graduation from high school or possession of a high school diploma and:
A. Completion of two (2) years of training in a recognized business or secretarial school with emphasis
on secretarial practices, and one year of clerical experience; OR
B. Completion of one (1) year of training in a recognized business or secretarial school with emphasis on secretarial
practices, and two (2) years of clerical experience; OR
C. Three (3) years of clerical experience, two of which shall have involved secretarial duties; OR
D. Any equivalent combination of experience and training as defined by the limits of A, B and C above.