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Quality Assurance and Improvement Manager
$112k-138k (estimate)
Full Time 7 Days Ago
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Jane Pauley Community Health Center Inc. is Hiring a Quality Assurance and Improvement Manager Near Indianapolis, IN

Who are we?The Jane Pauley Community Health Center is a Federally Qualified Healthcare Center (FQHC), specializing in providing stable, consistent healthcare to all individuals in need, regardless of income or insurance status. We are an ever-growing, innovative organization with 18 facilities in 4 counties spanning across the central Indiana area. Our mission is to promote a healthy community through the provision of accessible, respectful, and integrated healthcare with local partners to any and all individuals and families, regardless of insurance status.
SummaryUnder the direction of the Director of Quality and Population Health, is responsible for oversight of clinical regulatory matters and facilitation of the accreditation process – readiness, onsite review, corrective action planning, monitoring, education, training and performance improvement – related to vaccine management, CLIA certification, and Patient-Centered Medical-Home programs; and manages clinical supply ordering and training for all practice locations. Creates an environment that fosters a just culture, patient and employee satisfaction and aids clinical teams in achieving quality outcomes that are in line with the mission, values and goals of The Jane Pauley Community Health Center (JPCHC). This individual is an integral member of the Quality and Population Health team.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
  • Maintains and updates CLIA certification for JPCHC sites.
  • Oversees and updates registration on clinical accounts with vendors such as McKesson, VFC, vaccine manufacturers.
  • Maintains formulary for medications and clinical supplies; approves and sources new medications and clinical supplies.
  • Maintains Safety Data Sheet Repository and provides staff training related to SDS
  • Oversees compliance with VFC requirements for site enrollment and deactivation of sites.
  • Serves as organizational contact for Accuvax.
  • Oversees audits at each JPCHC site in accordance with organizational standards, and coordinates departmental level performance improvement in collaboration with practice managers
  • Provides reports to the leadership team, Risk Management and Quality, Safety, and Population Health Committees as needed
  • Oversees vaccines utilization and periodic audit through report reconciliation between CHIRP and EMR.
  • Participates and assists in the development of clinical policies, protocols, and procedures
  • Coordinates PCMH applications and renewals for applicable sites
  • Ensures compliance with PCMH standards and manages performance improvement activities related to PCMH certifications
  • Leads process improvement activities related the quality and safety of patient care. These opportunities may be identified through event reporting, quality planning, or stakeholder feedback.
  • Functions as a resource for infection control processes across all JPCHC sites.
  • Oversee the performance and continual learning of vaccine and supply management of clinical support staff in coordination and collaboration with practice management.
  • Manages and coordinates training programs for staff related to vaccine management, clinical supplies and equipment, CLIA Waived Testing, and infection control.
  • Works with health center leadership to create efficient practice clinical services for vaccine and supply management, implement process improvements and excellence in patient care.
  • Maintains current experience with clinical workflows and best practices.
Education and/or Experience:
  • Valid and unrestricted RN License in Indiana
  • BSN required; MSN preferred.
  • Minimum of three (3) to five (5) years’ experience as a supervisor or charge nurse in ambulatory care setting such as pediatric or family medicine, preferred.
  • 1 year in a Patient-Centered Medical Home clinical setting or knowledge of the Patient-Centered Medical Home initiative preferred
  • Ability to travel up to 75% of the time to practice locations
  • Attention to detail, organization, and follow-up skills
  • Knowledge of project management or Lean Six Sigma
  • Self-disciplined, proactive, passionate, innovative, team-oriented.
  • Strong oral and written communication skills.
  • Demonstrates sound judgment, decision-making and problem-solving skills.
  • Able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations.
BenefitsBenefits package includes medical; dental; vision; life; voluntary life; long-term disability; short-term disability; generous paid time off; generous company match 401(k) retirement plan; tuition reimbursement; EAP and much more! Come join an organization that cares.

Job Summary

JOB TYPE

Full Time

SALARY

$112k-138k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

12/16/2024

WEBSITE

janepauleychc.org

HEADQUARTERS

Indianapolis, IN

SIZE

<25

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