About the role:

We’re hiring a Strategy & Operations Associate to expand our focus on growth and scalability. In this role, you'll dive into a wide array of challenging problems that drive significant impact for the business across Operations, GTM, and Finance. Business Operation is a dynamic team that works cross-functionally to accelerate January's growth, design and improve processes that scale, and expand the company's opportunity space.

You’ll make an impact by:

• Working closely with BizOps and BusDev leaders to support efforts across some of January's highest priority efforts. 
• Serving in a project/program management capacity on cross-functional and vendor-facing initiatives, providing clear communication and visibility and holding team members accountable. 
• Partnering with other teams (e.g. Product, Contact Center, Compliance) to accelerate progress and solve hard scaling problems. 
• Playing a pivotal role in January's growth through research, analysis and execution support in pursuit of new expansion opportunities. 
• Acting as the go-to person for certain discrete parts of the business that currently lack a true owner where you'll own execution as well as continuous improvement and scalability.

Qualifications:

• 3 years of experience in a relevant role (e.g. management consulting, banking, or similar startup role). 
• You are an analytical and creative thinker who is eager to solve new and ambiguous challenges from first principles. 
• You have a demonstrated ability to effectively plan, execute and monitor cross-functional projects end-to-end (often multiple simultaneously) to ensure timely delivery and successful outcomes. 
• You are a proactive self-starter. You have a learner's mindset, you're highly coachable, and you operate with a "no task is too small" philosophy. 
• You have excellent verbal and written communication skills, and a proven ability to collaborate cross-functionally and with external stakeholders. 
• Familiarity with SQL or eagerness to acquire proficiency, basic Excel modeling abilities, and adeptness in presenting using tools like PowerPoint or Google Slides.