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JARBO Employment Group
Kansas, MO | Full Time
$37k-47k (estimate)
4 Months Ago
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Capitol Federal Savings Bank
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Customer Service Agent
$37k-47k (estimate)
Full Time 4 Months Ago
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JARBO Employment Group is Hiring a Customer Service Agent Near Kansas, MO

Job DescriptionSummary – Customer Services Representative – Customer Support:We are seeking the best customer service representatives out there for a progressive opportunity in a growing company. The kind of people that care about their work and those their serving. The kind of people that get intrinsic value from helping others.
What you’ll be doing as a Customer Services Representative – Customer Support:
  • Provide the best customer service to current and prospective customers.
  • Demonstrate clear and effective communication to quickly resolve issues and ensure Customer satisfaction.
  • Assist potential Customers in identifying if they fall within our service areas.
  • Help new Customers with account creation and plan selection.
  • Answer general account questions, including billing, pricing, and service details.
  • Contribute to projects and continuous improvement initiatives within the department.
What’s Required as a Customer Services Representative – Customer Support:
  • 2 years of customer service or technical support experience.
  • Excellent customer service and problem-solving skills, with an eye for detail.
  • Strong communication skills and professional demeanor.
  • Ability to multitask between systems and adapt to change.
  • Analytical thinker with technical aptitude, able to work independently and as part of a team.
Company DescriptionJARBO Employment Group is a specialized staffing consultant focused in connecting skilled candidates in long-term, career-oriented positions. We help to facilitate the hiring process by matching your skills with our clients' needs and marketing this match effectively to a prospective hiring manager. Our approach in working with candidates and clients alike is to be transparent, resourceful, fair, and kind. We take a role in the hiring process very seriously and provide you with the time and effort you deserve.
JARBO Employment Group is a specialized staffing consultant focused in connecting skilled candidates in long-term, career-oriented positions. We help to facilitate the hiring process by matching your skills with our clients' needs and marketing this match effectively to a prospective hiring manager. Our approach in working with candidates and clients alike is to be transparent, resourceful, fair, and kind. We take a role in the hiring process very seriously and provide you with the time and effort you deserve.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

08/23/2024

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The job skills required for Customer Service Agent include Customer Service, Problem Solving, Communication Skills, Billing, Customer Support, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

02/18/2022: Santa Cruz, CA

Step 3: View the best colleges and universities for Customer Service Agent.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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