Jatca Inc. is Hiring an Application Engineer - Direct Hire Near Plymouth, MI
SummaryThe Application Engineer is directly responsible for enhancing process capabilities in providing a total systems solution for our end users applications. Will use knowledge, experience, and skills to provide technical support. Will apply Product knowledge of pumps and processes to provide application solution to improve our Customer’s profitability. This role works closely with our engineering team, project management team as well as with our inside and outside sales team and directly with our Customers to formulate timely and accurate proposals for process solutions. Essential Duties And Responsibilities
Establish fluid fill systems project costs for mechanical, electrical and fluid power during quotation phase by working with engineering department
Understanding the relationship between pumps, motors, valves, filters, controls and other complementary equipment to develop a complete equipment package
Establish, manage and update project costing tables.
Support Sales and Project Management on integrating and updating quotations.
Support Sales and Project Management on estimating design change cost impact.
Track project cost by establishing a cost matrix per Fluid Fill System project and keep it up to date.
Inform to all involved when costs are tracking different than what was established in the quotation phase.
Establish a regular cost benchmarking activity to compare labor and material cost in different region.
Establish a regular benchmarking activity to review competitor’s solutions
Design and application of centrifugal and positive displacement pump technologies
Provide solutions to customer applications
Create pump “skids” for end users, utilizing existing layouts or creating your own
Work with the outside sales team to provide timely quotes
Responsiveness to customers needs even when limited information is being provided
Coordinate projects and customer follow up.
Formulate bid quotes using existing templates to maximize effectiveness
Promote a team approach between engineering, outside and inside sales
Problem solving / root cause analysis
Establish personal rapport with potential and current customers
Work collaboratively to provide engineered solutions for process improvements
Maintain professional and technical knowledge by attending educational workshops, vendor training, reviewing professional publications and establishing personal networks
Provide process expertise to assure quality and added value to our customers
Education/Skills/ExperienceRequired:
Associates degree in related field
Experience and/or comfort level working with customers
Excellent interpersonal skills
Articulate communication skills; written and presentation