At Javitch Block LLC, we are looking for dependable and enthusiastic people interested in building a career with our great firm. Javitch Block LLC (JB) is now hiring for a Collections Clerical Representative in our Cleveland, Ohio office and your qualifications and skill set may be an ideal match for this exciting career opportunity.

Our premier firm helps clients resolve their business disputes in an efficient, streamlined, and cost-effective manner. Over many decades of experience, the partners and professional staff of JB have become known for a unique combination of corporate sophistication and genuine approachability.

This integral position in the firm is responsible for administrative support for the Collections department. Collections Clerical Representatives review and investigate files, record and update account information and manage correspondence with outside parties to maximize retail recoveries.

Essential Duties:

• Perform various administrative duties including copying, faxing, distribution of mail and preparation of correspondence
• Record and update full and complete account information to aid in account resolution
• Adhere to firm procedures, FDCPA and state and federal laws and regulations

Qualified candidates must possess the following skills:

• Have solid written and verbal communication skills
• Are detail-oriented and organized
• Handle high work volume efficiently
• Able to multi-task upon request
• Handle highly confidential matters and documents with discretion

Education/Training/Experience:

• Education: High School Diploma or equivalency required.
• Experience: Collections experience preferred.
• Language/Communication/Interpersonal: Ability to read, write and speak fluent English. Strong written and verbal communication skills. Ability to communicate effectively and in a professional manner. Ability to work in a team environment.
• Analytical: Detailed oriented. Ability to plan, organize, prioritize and multi-task.
• Technical: Ability to use standard office equipment (computer, copy machine, printer). Basic computer skills, ability to use internet and web mail for business purposes..
• Other: Ability to refer to policy and procedures when applying information and making decisions.

Work Environment

Work in a clean, well-lit, well-ventilated, fast-paced, highly energized office environment.

Disclaimer

The listed statements on this document are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and timely as required.