Job Title: Case Manager
Job Category: Full Time

Salary: $50,000/year with benefits

Highlights from Client:

• Our benefits is consist of 20 PTO, 12 sick leave, 5 personal, 3 floating holidays 7 Federal holidays. Medical, Dental, Vision, FSA, and 403B Plan
• Mandarin speaker required
• US Citizen/Resident required
• Hybrid role (2 days work from home, 3 days on-site)but during the training period which is 90 days probationary period, They have to report onsite 4-5days a week
• Located at 45-25 Kissena Boulevard Flushing NY 11355
• Home-visits experience required Travel reimbursement will not be provided
• Min 1 year of Case Management experience required.
• Requires a Bachelor's Degree in a relevant field like Psychology sociology etc.
• Monday - Friday 9 AM - 5 PM
• conducting assessment benefits and Entitlement experience is mandatory
• Adult or Geriatric experience is required

Position Summary: Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management.

Principal Responsibilities:

• Conduct intakes, and provide accurate information and referrals.
• Screen and assist clients with applications and re-certifications for entitlements and benefits
• Assess clients in their homes, hospitals or another institutional setting as appropriate
• Advocate on behalf of clients and arrange for the provision of services; develop implement and follow up on care plans
• Provide supportive counseling to clients as needed
• Maintain ongoing communication with clients, family members, and other collaterals as appropriate
• Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames
• Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.
• Actively participate in supervision and staff meetings and share any emergent issues with the supervisor in a timely manner
• Facilitate and assist at social, recreational, and other group activities and events
• Supervise social work students (if applicable)
• Adhere to the organization’s standards by completing annual mandatory training in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA, and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
• Supports the organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationships with co-workers.
• Adheres to the organization’s policy in regard to absenteeism and appearance and health and safety standards

Job Competencies & Minimum Qualifications:

• Bachelor's Degree required in a relevant field like sociology or psychology etc.
• One year related experience and/or training
• Working knowledge of Microsoft Office Suite and other technology
• Excellent communication and listening skills
• Excellent customer service skills with a focus on treating clients with respect and dignity
• Able to multi-task and work independently with great attention to detail

Shift Schedule: Monday - Friday - 9-5 PM.

Working Conditions:

• Business office environment with phone and computer use; travel via public transportation.
• Hybrid role (2 days work from home, 3 days on-site)but during the training period which is 90 days probationary period, They have to report onsite 4-5days a week

Skills Required

• Microsoft Suite

Job Type: Full-time

Pay: $46,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 403(b)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Patient demographics:

• Adults

Schedule:

• 5x8
• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Case management: 1 year (Required)
• Benefits entitlement and conducting assesments: 1 year (Required)
• home visit: 1 year (Required)
• working with geriatrics patients: 1 year (Preferred)

Language:

• Mandarin (Required)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• Flushing, NY 11355: Relocate before starting work (Required)

Work Location: In person