Intensive Care Coordinator Job Description

Position Title: Intensive Care Coordinator (Tier 3)

Reports to: JCESC Care Coordinator Supervisor

Works in collaboration with: Child and Family Team (CFT), other care coordinators and agencies/partnerships to provide Tier 3 services

Term: Full-time position with health care and retirement benefits

Salary Range: $40,000- $50,000

Work Location: Blended home office and regional offices with locations in Steubenville and Canton Ohio. Service counties include Belmont, Columbiana, Harrison, Jefferson, Monroe, Stark and Tuscarawas.

Travel: Ability to travel within the assigned region, to multiple offices, and home locations with personal vehicle. Most possess reliable transportation valid/active driver’s License and proof of insurance.

Training: Provided upon employment

Position Summary:

Provide timely holistic care coordination to children enrolled in OhioRISE, with appropriate expertise to coordinate behavioral, medical, and pharmacy health services, including for children with dual diagnoses (BH/IDD).

Will use a High-Fidelity Wraparound approach for members that have the greatest behavioral health needs.

Key Responsibilities and Activities:

• Use clinical, operational, and technical expertise to manage and provide ICC care coordination.
• Manage 1915 (c) home and community-based waiver service coordination within federal requirements.
• Work cooperatively with the CFT and share responsibility for developing, implementing, monitoring, and evaluation a single child and family-centered plan.
• Actively grow and leverage partnerships with other (non-health) child-serving systems
• Conduct outreach to the child’s family within one business day of referral to ICC;
• Complete and submit child and family-centered care plans (initial, changes, transitions) to the OhioRISE plan for review and approval according to standards.
• Respond to member needs twenty-four hours a day

Approach to Tier 3 Care Coordination

Provide structured service planning and care coordination through High-Fidelity Wraparound as established by the National Wraparound Initiative including

• An initial home-based, comprehensive assessment resulting in the development of the child and family-centered care plan.
• A CANS assessment once every 90 calendar days or whenever there is a significant change in the member’s behavioral health needs or circumstances.
• Convening and facilitating the child and family team.
• Developing a crisis safety plan.
• Reviewing the child and family-centered care plan every thirty days or whenever there is a significant change in the member’s needs or circumstances.
• Monitoring the child and family centered care plan.
• Performing referrals and linkages to appropriate services along the continuum of care.
• Ratio of one ICC to no more than ten OhioRISE members receiving ICC services.
• High quality teamwork including collaborative activity, brainstorming options, goal setting and progress monitoring.

Education and qualifications:

• Minimum of 3 years’ experience in children’s mental health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
• Background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
• Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems.
• Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, juvenile justice, education)
• ICC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM. Care coordinators will successfully complete skill and competency-based training to provide ICC.
• Complete the state-required training program provided by the COE.

Abilities Required:

• Knowledge of human resources, personnel practices and human relations.
• Ability to work well with individuals with diverse backgrounds and experiences.
• In addition, the care coordinator should be:
• Trustworthy, confidential, accessible, objective, not biased.
• Interested in own professional growth.

Working Conditions:

• travel to service coordination family locations.
• 260 day contract with benefits