The purpose of the Office Manager is to coordinate all office services/activities and related activities by implementing administrative systems, procedures and policies, and monitoring administrative projects.

Responsibilities

• Supervises all functions for office location including staff support requests, building needs and general staff concerns.
• Supervise office administrative staff at location. Complete performance reviews, monitor time and attendance, and general staff management.
• Coordinate and monitor onsite building upkeep, including working with maintenance and/or facilities management to maintain clean and functional operations.
• In collaboration with the accounting department, oversee and/or perform billing and reconciliation tasks/services for insurance (commercial, Medicare, and/or Medicaid), direct client payments, or third-party payments for all services managed by the office.
• Manages outstanding balance aging report for timeliness and accuracy for the assigned location.
• Communicate any building details or issues to staff and visitors.
• Organize and perform administrative tasks/services, such as client services database entry and upkeep, manning the reception desk(s), client record keeping, filing and office operations.
• Organize and maintain inventory of supplies; places and expedites orders for supplies; verifies receipt of supplies.
• Coordinates and prepare reports, analyze data, and identify solutions to administrative problems.
• Contact appropriate sources to keep equipment fully operational.
• Knowledge of A/V equipment in meetings rooms. Provide instruction to new users on how to use the equipment. Troubleshoot first-level issues.
• Provides information and answers questions and requests; represents the organization as required to other departments, agencies, organizations or outside professional and general communities.
• Evaluates office production. Recommends revisions to procedures and/or forms to improve the efficiency of workflow.
• Oversees inter-office communications/courier services to ensure efficiency.
• Attend Office Manager meetings and various management trainings.
• Coordinate and oversee onsite emergency response team with assistance from emergency response agency committee.
• Assists Program Directors and the Director of Office Administration with other projects/tasks as needed.
• May be assigned additional responsibilities.

Requirements

• High School Diploma or equivalent.
• Minimum of two years’ experience working in a supervisory/management capacity.
• Experience with medical insurance billing and reconciliation.
• Strong proficiency in the Microsoft Suite, specifically Excel, Word, and Outlook.

What you’ll love about us:

• Time off: Paid time off varies by position – can include vacation days, sick days, paid federal holidays, and paid Jewish holidays.
• Benefits: Medical, dental, and vision insurance. 401(k) with base contribution and match. Additional health and wellness benefits, financial benefits, professional training, tuition reimbursement, 6 weeks paid parental leave, and much more.
• Compensation:The minimum compensation for this position is $50,100 annually.