Job purpose: To provide an extraordinary client experience by performing professional services that exceed client expectations making the jcp salon the salon destination of choice.

Key Responsibilities:

-Offers clients a positive experience by greeting, consultation, service performed, and explanation of products used to create the "final look"

-Interacts with new and returning clients ensuring each experience is extraordinary service

-Assists clients at all points- from the front desk to rebooking for future visits

-Utilizes salon programs including but not limited to monthly new client acquisition promotion, service demonstrations and client referral offers to attract new clients and build a loyal client base

Embraces a Growth Mindset

-Proposes and initiates actions on new ideas that improve our product, stores or practices

-Listens to ideas and suggestions and applies ideas when appropriate, champions new initiatives

-Encourages self and others to stretch beyond current capabilities and actively searches for ways to do more with less

-Acts as a catalyst for change by challenging the status quo and motivating others to make improvements

-Applies a growth mindset by seeing change as an opportunity to learn and grow

Thinks Critically

-Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals

-Gathers necessary information to fully understand what the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts

Demonstrates Leadership

-Creates an environment that fosters teamwork, recognizes others accomplishments and respects and values differences in the work place

-Requires high personal team performance standards, leads by example and motivates others to perform at a higher level

-Gives and is open to constructive performance feedback; holds self and others accountable for performance and actions

-Creates a culture of development by coaching and teaching others

-Aligns goals, processes, and culture to create momentum an champion a One Team approach

Takes Accountability

-Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs

-Builds relationships by showing consideration for the perspectives of others and listens first before drawing conclusions

-Develops positive and inclusive relationships across the organization

Implements With Excellence

-Develops and prioritizes short and long term range plans that are comprehensive, realistic, and effective in meeting company goals

-Implements project/plans that are well organized and efficient, seeks feedback and takes action

Drives Results

-Demonstrates a sense of urgency and acts decisively and quickly

-establishes aggressive goals and takes appropriate risks to achieve results

-Shows confidence when challenged and will do the right thing even when its hard

-Strives to achieve excellent results by creating a culture of continuous improvement

Job Types: Full-time, Part-time

Pay: From $12.30 per hour

Expected hours: 20 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid training
• Store discount
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Afternoon shift
• Choose your own hours
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Supplemental pay types:

• Commission pay
• Tips

License/Certification:

• Cosmetology License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person