Description

Why We Do It

Be curious. Learn from everyone. Remember, we all have a story to tell, regardless of race, religion, ethnicity, age, or gender. We all dine at the same table. This is how we run our restaurants.

What We Do

We strive to be better than we were the day before. We want to bring people together, guests, staff, friends, family, to break bread, to get to know each other and to have fun while doing it. We create dishes crafted with locally sourced ingredients, supporting our community in any way we can. We provide thoughtful food and beverage experiences.

We offer a comprehensive benefits package for all full-time employees, Including free medical benefits for full-time employees

What Matters

Differences make us better. We are committed to creating a culture that reflects the diversity of our city and all its colorful neighborhoods. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate the differences in people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.

What You'll Do

Provide guests with quality customer service by demonstrating excellent knowledge of all menu items, beverage, and wine lists. Serve food and beverages to guests in a punctual, courteous, efficient, and accurate manner. You love building and maintaining sound working relationships with your coworkers! You'll act as an ambassador for the restaurant and deliver authentic, friendly service to compel repeat visits from our guests.

Some of your responsibilities include:

• Greet and welcome our guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge and history.
• Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management.
• Open bottled wine for guests and execute wine service.
• Perform setup and breakdown of various stations (i.e. server station, beverage, espresso).
• Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
• Attend all company and restaurant required trainings and meetings.
• Maintain constant communication with support staff and management.
• We are a team at Underbelly and you may need to take on responsibilities outside of this job at times, as we all do.

Requirements

What You Bring

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and Alcohol Awareness Certifications.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system is required.
• Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
• Excellent communication and presentation skills.
• Hardworking, dedicated, with a real passion for hospitality.
• Highly motivated and flexible with the ability to take initiative.
• Flexible schedule, able to work evenings, mornings, weekends, and holidays when needed.