1 Oracle Service Cloud Engineer Job in Allenwood, NJ
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Oracle Service Cloud Engineer
$112k-142k (estimate)
Full Time | IT Outsourcing & Consulting
1 Week Ago
Jeevan Technologies is Hiring an Oracle Service Cloud Engineer Near Allenwood, NJ
Location - Jersey City, New Jersey, US (Work Model - Hybrid - 2-3 days a week from Client office in New Jersey, USA office.)
ResponsibilitiesStrong Oracle RightNow implementation experience with below activities.
Agent console and CP customizations.
Chat, Knowledge & CP interfacing with custom portals.
Rules & Workflow Implementation.
eMail Management.
Custom Add-in development.
Custom Processes development.
REST API development.
SkillsMust have
Exp range - 7 - 9 years
Strong technical experience demonstrating a solid background on successful Oracle RightNow CRM implementations/upgrades.
Sound knowledge on AJAX, HTML/CSS, PHP.
Conduct operational support for Oracle RightNow CRM workspaces.
Define, document and align users profiles with business functions, create workspaces, and develop automated workflows.
Provide administrative support on a daily basis, including provisioning and de-provisioning.
Develop operational reports and dashboards, provide documentation of processes and procedures.
Troubleshooting experience in variety of technical issues.
Knowledge of SSO, SAML & OAUTH implementation.
Nice to have
Insurance domain exp.
Below trainings/certifications completed, is preferred o Oracle Service Cloud Administration o Oracle Service Cloud Analytics o Oracle Service Cloud Integration for Developers
ResponsibilitiesStrong Oracle RightNow implementation experience with below activities.
Agent console and CP customizations.
Chat, Knowledge & CP interfacing with custom portals.
Rules & Workflow Implementation.
eMail Management.
Custom Add-in development.
Custom Processes development.
REST API development.
SkillsMust have
Exp range - 7 - 9 years
Strong technical experience demonstrating a solid background on successful Oracle RightNow CRM implementations/upgrades.
Sound knowledge on AJAX, HTML/CSS, PHP.
Conduct operational support for Oracle RightNow CRM workspaces.
Define, document and align users profiles with business functions, create workspaces, and develop automated workflows.
Provide administrative support on a daily basis, including provisioning and de-provisioning.
Develop operational reports and dashboards, provide documentation of processes and procedures.
Troubleshooting experience in variety of technical issues.
Knowledge of SSO, SAML & OAUTH implementation.
Nice to have
Insurance domain exp.
Below trainings/certifications completed, is preferred o Oracle Service Cloud Administration o Oracle Service Cloud Analytics o Oracle Service Cloud Integration for Developers
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$112k-142k (estimate)
POST DATE
06/23/2024
EXPIRATION DATE
08/21/2024
WEBSITE
jeevantechnologies.com
HEADQUARTERS
VIVEKANANDA COLLEGE MADRAS, TAMIL NADU
SIZE
100 - 200
FOUNDED
2000
CEO
DURAISAMY NEPOLEON
REVENUE
<$5M
INDUSTRY
IT Outsourcing & Consulting
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