6 Central Scheduling Rep (PT Day) Jefferson Health New Jersey Jobs in Camden, NJ
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Central Scheduling Rep (PT Day) Jefferson Health New Jersey
$39k-48k (estimate)
Part Time | Hospital
6 Days Ago
Jefferson Health is Hiring a Central Scheduling Rep (PT Day) Jefferson Health New Jersey Near Camden, NJ
Responsibilities Part Time 20 hours weekly M-F 8-12 Responsibilities Handles scheduling related requests for patients and families utilizing an automated call distribution software and protocols to efficiently and accurately schedule appointments, triage general inquiries and direct callers to the appropriate healthcare needs. Supports our commitment to service excellence with a focus on first call resolution, registration accuracy and ease of access to all Jefferson Health services. Utilizing an advanced telephony platform, scheduling management system and care team communication tools, Central Schedulers demonstrate a commitment to service, follow-through and resolution to a large and diverse patient population. Central schedulers are required to consistently demonstrate accuracy of data collection and entry, critical thinking skills, solution oriented interactions and the highest level of customer service.
High School Degree Or GED Required. Associate Degree Preferred._________________________________________________________________________
CERTIFICATES, LICENSES, AND REGISTRATION:
_________________________________________________________________________
EXPERIENCE REQUIREMENTS:
Previous customer service experience, preferable in a health care setting.
________________________________________________________________________
ADDITIONAL INFORMATION:
Proficient in the use of computers. Type 35 wpm. Knowledge of medical terminology and medical terminology used by insurance and managed care health plans. Bilingual skills a plus
Conditions of Employment Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
- Schedule patient appointments and register patient across the Jefferson Health System in accordance with established clinical and insurance requirements to improve access and care coordination.
- Utilize Electronic Medical Record (EMR) to complete scheduling and registration, confirm appointments, obtain and/or verify demographic information, obtain and/or verify insurance benefit eligibility, answer inquiries and resolve user issues in accordance with established protocols to ensure patient safety, compliance and departmental policies and procedures.
- Coordinate orders, referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for services. Assure regulatory and compliance requirements following local payor coverage determinations.
- Utilize central scheduling telephony software to efficiently handle assigned call volume or digital requests.
- Maintain qualitative and quantitative individual and team performance targets.
High School Degree Or GED Required. Associate Degree Preferred._________________________________________________________________________
CERTIFICATES, LICENSES, AND REGISTRATION:
_________________________________________________________________________
EXPERIENCE REQUIREMENTS:
Previous customer service experience, preferable in a health care setting.
________________________________________________________________________
ADDITIONAL INFORMATION:
Proficient in the use of computers. Type 35 wpm. Knowledge of medical terminology and medical terminology used by insurance and managed care health plans. Bilingual skills a plus
Conditions of Employment Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
Job Summary
JOB TYPE
Part Time
INDUSTRY
Hospital
SALARY
$39k-48k (estimate)
POST DATE
06/21/2024
EXPIRATION DATE
07/19/2024
WEBSITE
jeffersonhealth.org
HEADQUARTERS
CHERRY HILL, NJ
SIZE
3,000 - 7,500
FOUNDED
1995
TYPE
NGO/NPO/NFP/Organization/Association
CEO
ALBERT SMITH CPA
REVENUE
$500M - $1B
INDUSTRY
Hospital
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About Jefferson Health
Jefferson is a New Jersey-based non-profit health care system that offers services such as cardiovascular care, neurosciences and rehabilitation therapy.
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