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Patient Access Representative - Frankford Jefferson - Full Time Eve
Jefferson Health Philadelphia, PA
$38k-47k (estimate)
Full Time | Hospital 3 Weeks Ago
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Jefferson Health is Hiring a Patient Access Representative - Frankford Jefferson - Full Time Eve Near Philadelphia, PA

ResponsibilitiesUnder the supervision of the Registration Supervisor, and Team Lead, the Patient Facing Registrar greets patients and visitors upon arrival with professionalism while identifying and responding to their needs and communicating all urgencies to the clinical staff. The registrar correctly identifies and bands each patient during Pre-Registration. The Registrar obtains and/or verifies all patient demographic, contact information, insurance and eligibility information, as well as primary physician information during the bed-side registration process each visit as well as obtaining authorization/consent signatures. The Registrar works closely with clinical staff, interpreters, and other ancillary areas in responding to needs of the patient. Able to handle multiple calls and requests, responding timely and professionally. The Registrar performs other duties in working all areas of the facility as the need arises or as policies change .More specific duties are listed in this document and in the related addendums.
ESSENTIAL FUNCTIONS:
  • Customer Service ; meets the needs of the patient by using clear and respectful communication while obtaining necessary information
  • Follow departmental policies and procedures for verification of insurance benefits and to utilize external portals to confirm eligibility
  • Interview patient in order to accurately complete the MSP questionnaire on all Medicare patients
  • Participate in the up-front point of service collection process by collecting all applicable co-pays, co-insurance and deductibles
  • Sensitivity to confidential matters is required
  • Request a photo identification from each patient to ensure accurate patient identification. If photo identification is not available notate the system accordingly. ***Ensure that the Palm Scanning process is completed at the Abington and Lansdale Hospitals
  • Continues to update and document in the registration record as information is received
  • Adheres to Corporate and Compliance Guidelines
  • Maintain qualitative and quantitative individual and team performance targets.
  • Maintain qualitative and quantitative individual and team performance targets.
  • Interact with co-workers, visitors, and other staff consistent with the values of Jefferson.
QualificationsEDUCATIONAL/TRAINING REQUIREMENTS: High school degree or GED. Associate degree preferred.
_________________________________________________________________________ CERTIFICATES, LICENSES, AND REGISTRATION: _________________________________________________________________________ EXPERIENCE REQUIREMENTS: Previous customer service experience, preferable in a health care setting.
________________________________________________________________________ ADDITIONAL INFORMATION: Proficient in the use of computers. Type 35 wpm. Knowledge of medical terminology and medical terminology used by insurance and managed care health plans. Bilingual skills a plus.
Conditions of Employment Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
Par Reference Code 105772

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$38k-47k (estimate)

POST DATE

05/26/2024

EXPIRATION DATE

06/23/2024

WEBSITE

jeffersonhealth.org

HEADQUARTERS

CHERRY HILL, NJ

SIZE

3,000 - 7,500

FOUNDED

1995

TYPE

NGO/NPO/NFP/Organization/Association

CEO

ALBERT SMITH CPA

REVENUE

$500M - $1B

INDUSTRY

Hospital

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About Jefferson Health

Jefferson is a New Jersey-based non-profit health care system that offers services such as cardiovascular care, neurosciences and rehabilitation therapy.

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