Under the supervision of the HCBS Operations Director, the Home and Community Based Services (HCBS) Supervisor is responsible for managing the member services and programs, its team members, and individuals supported within the program.

• Supervise a team of remote Direct Support Professionals (DSP) to ensure service provision in a consistent manner in accordance with all policies and procedures
• Oversee the coordination of the program to ensure that all individuals are receiving treatment and/or services in accordance with respective regulations
• Oversee documentation for each client record (reviews Progress Notes, create Service Plans, complete Authorization Forms, ensure all nonbillable documentation is entered)
• Ensure documentation meets quality and compliance thresholds as set by regulation and/or Agency guidelines
• Perform all enrollment activities as required by DOH and the lead health home. Activities to include but are not limited to; perform outreach contacts, obtain all required signatures on consents, and assist in obtaining supporting documentation
• Provide initial and ongoing training and professional development to Direct Support Professionals through documented monthly supervision
• This position requires the ability to be proactive, multitask, develop programming, and lead effectively to ultimately ensure the success and sustainability of the HCBS program
• Oversee the overall quality, compliance and timeliness of all documentation is completed within the program's guidelines
• Accurately and positively communicate Agency philosophy and administrative decisions to other team members in a timely and professional manner
• Prevent, recognize and report abuse toward the people we support
• Establish positive working relationships with co-workers, other management teams, clinicians and collateral providers
• Review team members timesheets to ensure all documentation has been completed in a timely manner
• Provide clinical and task supervision to interns.

PREFERRED QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Education: MA degree in mental health or a related field.
• Licensure: LCSW, LMSW, LMHC, LCAT preferred but not required.
• Experience: Previous supervisor-level experience in the Behavioral Health field required, with at least 3 years in behavioral health and/or developmental disability fields.
• Skills: Service planning experience, strong computer skills, and experience with electronic medical records and Microsoft Office Suite (Excel). Smartsheet experience is a plus.
• Language: Arabic or Bangla-speaking preferred.
• Identification: Valid NYS Identification.
• Diverse Experience: Experience working with populations with complex medical, behavioral/mental health, and psychosocial needs, including children and families.

*This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the size of the facility the job duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at-will.