Job Description
Essential Functions:
•Provides a positive and professional representation of the organization.
•Promotes culture of safety for patients and employees proper identification, reporting, documentation and prevention.
•Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.
•Maintains competency and knowledge of current standards of practice, trends and developments in related scope of job role or practice.
•Adheres to infection-control policies and protocols.
•Complies with organizational and regulatory policies for handling confidential patient information.
•Demonstrates excellent customer service through his/her attitude and actions, consistent with the standard contained in the Vision, Mission, and Values of t he organization.
•Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and TJC standards and/or standards from other accrediting bodies.
•As a Studer Partner must have the ability to develop a full understanding of the Studer Group practices and tools and communicate effectively. Must embrace the Studer Philosophy and Principals by conducting him/herself in a professional manner.
•Performs professional telephone greeting, directing appropriate communication flow.
•Can perform operation of telephone, placing on hold, transferring calls.
•Demonstrates effective communication skills.
•Greets patients, families and assists them with directions, questions as appropriate.
•Answers routine questions regarding department operations.
•Demonstrates ability to provide accurate directions within the the department/hospital for staff, patients, families.
•Monitors inventory of clerical supplies and orders as needed.
•completes hospital competencies as required.
•Prints patients stickers and reviews patient charts for completeness.
•Inputs computer information in a timely, efficient manner, i.e. Physician orders, labs, work orders.
Required Skills
Minimum Education
-High School Graduate or GED equivalent
Preferred Education- Completion of Certified Nurses Aide program
Minimum Work Experience
Nursing Assistant experience preferred
Preferred Licenses -Certified Nurse Aide From the state of Kentucky
Required Licenses -BLS certification - American Heart Association (Healthcare Provider) or American Red Cross (Healthcare Provider) required, must be current.