Description

Title: Bike Shop Sales Associate

Location: Corona Bike Shop

Reports To: Retail Manager

Hours Required: Full-time, Non-Exempt

Schedule: Weekends Required

Compensation: $18 per hour

The Job

Located in Corona, we are a retailer of all things bike – mountain, road, e-bike, you name it. Our product offering makes for a unique work environment. Our Retail Team is the primary link between Jenson USA and our customers. You can expect an easy-going, welcoming and flexible atmosphere with good people.

Applicants for this position should have a strong interest and passion for bicycles, as well as prior sales experience inside the bicycle or lifestyle industry or expertise from a similar industry. Jenson USA maintains retail-focused operating hours; Saturday/Sunday work will be regularly scheduled.

Check out who we are here: jensonusa.com

The Benefits

We offer a variety of benefits and perks for full-time employees, including:

• 100% HMO Employee Medical Coverage. If you are out of network, additional costs may apply.
• Dental and Vision Insurance
• 3 Weeks of Paid Time Off
• 7 Paid Holidays
• Bike Day
• Flexible Spending Account
• 401(k) Retirement Plan with Employer Matching up to 4%
• Supplemental Life Insurance
• Employee Purchase Discount Program
• Professional Growth & Development Opportunities

Essential Duties and Responsibilities

Sales and Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Provide advice on bike selection, sizing, and accessories.
• Demonstrate in-depth knowledge of various bicycle types, brands, and features.
• Assist customers in test rides and help them make informed purchase decisions.
• Process sales transactions accurately and efficiently.

Inventory Management:

• Keep track of inventory levels and assist in restocking shelves.
• Monitor product trends and recommend adjustments to the product mix.
• Assist in receiving and organizing new merchandise transfers from main warehouse.

Store Maintenance:

• Maintain a clean and organized sales floor and service area.
• Ensure that all tools and equipment are in good working order.
• Collaborate with team members to create an inviting and customer-friendly atmosphere.

Customer Education:

• Educate customers on proper bike maintenance and care.
• Offer tips and advice on cycling safety and best practices.

Other:

• Answers incoming customer inquiries through chat, email, and phone as needed.

• Ability to lift, push, and pull up to 50 pounds.
• Ability to work an 8-hour shift on feet.
• Other duties and special projects as the business needs require.

Qualifications

• High School Diploma or GED equivalent
• Cycling background and passion
• Strong verbal and written communication skills
• Basic arithmetic skills for cash handling.
• Energetic, enthusiastic, positive attitude
• Tech savvy skills include Microsoft Office and POS system
• The ability to work under pressure
• Results oriented with the ability to prioritize and handle multiple tasks

Skills/Abilities

• Adaptability - Demonstrates flexibility with change.
• Organization – Effectively manages time and the workspace. Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.
• Proactive Anticipation of Needs – Addresses problems and acts to prevent them. Utilizes analytical skills and broad understanding of the business to effectively interpret needs.
• Communication – Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.
• Service Oriented – Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.
• Team Player – Works as a competent member of the team, willing to provide back-up support for others.
• Computer/Technical Savvy – Is proficient in using standard office equipment. Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills.
• Judgement – Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person when necessary.
• Initiative – Works effectively while asking for direction when needed.

Jenson USA is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screen and background check.

Jenson USA is committed to Equal Employment Opportunity regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Rev. 04/24/2024

Qualifications