Position Title: Program Support Specialist

Organization: Jewish Family Service of San Diego

Department: Parenting & Youth Services

Position Type: Full-Time (37.5 hours/week), Non-Exempt

Work Setting: Onsite

Reports To: Director of Parenting & Youth Services

Pay Range: $20 -$21/hour

Total Compensation:

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview:

JFS is looking for a compassionate, mission-driven individual to join the Parenting & Youth Services team as the Program Support Specialist. In this role, you have the opportunity to use critical thinking and communication skills and your administrative experience to make a meaningful difference in your community and help change lives across San Diego. The Program Support Specialist plays an integral role on the team and supports the entire agency by providing overall administrative support to the Parenting & Youth Services department (Positive Parenting Program, Adolescent Family Life Program, and the Diaper Bank). This position reports directly to the Director of Parenting & Youth Services and works closely with the Adolescent Family Life Program staff and the rest of the Parenting & Youth Services team.

Responsibilities:

• Support with data entry and filing
• Phone support/returning client calls
• Specialist will contact and screen potential AFLP clients via phone call or email
• Prepare all department check and credit card requests and enter information into fiscal software
• Track program related supply orders and interface with accounting staff
• Keep accurate files of client information
• Review and upkeep inventory of program supplies
• Generate data reports to support in program evaluation and quality assurance
• Support the planning and implementation of the Parent Corps young parent support group
• Provide as needed support to Diaper Bank

Skills/Experience/Abilities That Are a Must-Have:

• High School Diploma (Bachelors preferred) with strong computer experience and general understanding of social service program evaluation/statistics
• Must have a valid CA driver’s license
• Bilingual – English/Spanish required
• At least 1-2 years of work experience in an administrative support role
• Excellent computer skills, including strong knowledge of Microsoft Excel, Word and Outlook
• Excellent organization skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication skills and customer relationship skills

Skills/Abilities We’d Like You to Have:

• Experience working with Data Systems such as Etoi and Penelope preferred but not required.
• Previous experience working with Transitional Aged Youth

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San DiegoJewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org. 

*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.