Position: Part Time to Full Time (20 – 40 hours/week) Life Care Manager

Who we are:

JFS Care is made of a group of passionate collaborative professionals who create eldercare solutions for our older clients and their family members. We have been providing caregiving services for over 40 years in Los Angeles and have enabled thousands of older adults to age in the manner of their choice, most often at home with quality dignified care. Since late 2019 we have provided Private Geriatric Life Care Management services as well.

Who Are we looking for:

We are looking for an experienced Life Care Manager, one who is an expert and has solid experience in working with older adults. Our clients are generally clients with resources, who expect “top of the line” service.

The JFS Life Care Manager is a professional through and through. Our professional team does what it takes to make a difference, and to create exceptional care experiences for our clientele. We do so with great confidence that creates a sense of peace of mind for both our clients and their involved family.

You are accountable, connected, and coachable. When something comes up, you will be able to figure it out or ask questions to get the right information. You build relationships and can connect quickly with clients and provide them with a sense of hope.

Above all, you are a team player, and you understand that we thrive in how we support each other and our clients by being able move quickly and with agility to respond to the needs of our clients with compassion and professionalism. We want high energy individuals with positive attitudes to help us to serve our clients well.

Why are we looking for that person:

JFS Care’s Life Care Management has been growing rapidly. We want to continue to meet our clients’ needs. Making a difference in people’s lives is what we are about. A professional, experienced Life Care Manager allows us to achieve our desired outcome delivering quality services. We are looking for new talent to help us touch more lives and do more good. Are you that person?

Tasks involved:

· Uses professional care management skills to independently assess and re-assess client status, including physical and mental health, social resources, environmental safety, economic resources, and functional ability.

· Drafts, implements and revises the client Plan of Care and Caregiving Plan, to ensure appropriateness, effectiveness, efficiency, and client satisfaction.

· Provides on-going oversight through home visits, and phone calls

· Collaborates with families, guarantors and other service providers to facilitate care coordination and information sharing within HIPAA and other regulatory guidelines.

· Ensures effective communication with clients, families and in-home staff through ongoing home visits, meetings with members of the client committee, telephone contact, email updates, and written documentation.

· Provides supportive counseling to and conflict resolution with clients and family members; serves as an advocate for the well-being of the client.

· Makes referrals to appropriate select community agencies such as crisis intervention, legal advocacy, and counseling agencies for medical, mental, physical, financial, legal, and social needs.

· Screening initial calls of those looking for service (Inquiries)

· Communicates elevated care issues with appropriate internal professionals, CEO, COO, etc…

· Extends client expected length of stay (ELOS) through the delivery of exceptional care management services and consistently exceeding client expectations.

· Interviews, matches, trains, and supervises in-home staff to ensure client needs are met.

· Maintains productivity targets based on company guidelines.

· Anticipates client/caregiver issues in order to maintain quality care within client home, and investigate potential risk management issues.

· Performs all responsibilities in accordance with professional codes of ethics, JFS Care policies and procedures, and applicable state and federal regulations.

· Documents and updates activity to ensure compliance with company protocols.

· Collaborates with community organizations to promote awareness and understanding of elder care issues.

· On-Call for your clients

· Other duties as assigned.

To fit the profile of our ideal candidate is:

● An Advanced Degreed Professional in Social Work or Gerontology or a licensed RN

● Engaging

● A great listener

● Professional

● Polished

● Organized

● Confident

● Coachable

● Team-Player

● Positive

● Self-motivated

● Quick paced

● Flexible/Agile

● Multi-tasking

● Always attending to quality and integrity

A few details about the position:

● This is a part time to full time postion 20 to 50 hours per week (we would consider either)

● Salary Range: Starting at $37.50/hour (based on experience and hours candidate would like to be working)

● This is a field position, with some office time required

● Our clients primarily reside in West Los Angeles, San Fernando Valley, and other LA County locations requiring driving

Job Types: Full-time, Part-time

Pay: $37.50 - $40.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Work setting:

• Hybrid work
• Office

Education:

• Bachelor's (Required)

Experience:

• Case management: 3 years (Required)

Ability to Commute:

• Los Angeles, CA 90010 (Required)

Ability to Relocate:

• Los Angeles, CA 90010: Relocate before starting work (Required)

Willingness to travel:

• 50% (Required)

Work Location: Hybrid remote in Los Angeles, CA 90010