• Supervise and manage a team of 16 employees across two shifts.

• Ensure employees adhere to their schedules and perform their duties effectively.

• Serve as the primary point of contact for clients, addressing any concerns or issues promptly.

• Monitor and evaluate employee performance, providing feedback and coaching as needed.

• Conduct regular team meetings to communicate company policies, updates, and goals.

• Assist in training new hires and ensure they understand their roles and responsibilities.

• Handle scheduling, attendance tracking, and shift adjustments as necessary.

• Ensure compliance with airport regulations and safety protocols.

• Maintain records of employee performance, incidents, and other relevant information.

• Collaborate with management to develop and implement operational improvements.

• Must be able to pass PANYNJ badging requirements. 

Qualifications:

• Must have similar experience managing multiple employees. 

• Associate or Bachelor inbusiness administration degree is preferred

• Ability to work contingent on schedule & operational needs. 

• Ability to read, write, speak fluently, and understand the English language.