Overview: We are seeking a Customer Service Representative to join our team. The ideal candidate will have strong communication skills and a passion for providing exceptional customer service. Duties: - Answer incoming customer inquiries via phone, email, and chat - Provide information about products and services - Assist customers with orders, questions, scheduling - Resolve customer complaints in a professional manner - Conduct outbound calls to follow up on customer inquiries - Perform data entry to update customer records Experience: - Proven experience in customer service or a related field - Excellent phone etiquette and communication skills - Ability to communicate effectively in English; fluency in Spanish or other languages is a plus - Strong sales skills with experience in upselling - Proficient in data entry and navigating computer systems - Bilingual candidates are highly encouraged to apply Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you are passionate about delivering top-notch customer service and thrive in a fast-paced environment, we want to hear from you!

Job Type: Full-time

Pay: $10.00 - $15.00 per hour

Expected hours: 30 – 40 per week

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Murfreesboro, TN: Relocate before starting work (Required)

Work Location: In person