**Overview:** We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have a passion for customer service and excellent communication skills. **Responsibilities:** - Handle incoming customer inquiries via phone, email, and chat - Provide information about products and services - Assist customers with orders, returns, and exchanges - Resolve customer complaints in a professional manner - Perform data entry tasks accurately and efficiently - Upsell products and services to customers when appropriate - Conduct outbound calls to follow up with customers **Skills:** - Strong customer service skills - Proficiency in data entry - Excellent phone etiquette - Ability to analyze customer needs and recommend solutions - Multilingual or bilingual proficiency in Spanish and English is a plus - Experience with outbound calling is preferred Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for helping customers and thrive in a fast-paced environment, we would love to hear from you!

Job Type: Full-time

Pay: $8.00 - $10.50 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Experience level:

• Under 1 year

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to Commute:

• Paducah, KY 42001 (Required)

Work Location: In person