Job Description

Job Title: Task Force Manager - Alaska

Department: Overhead/Administration

FLSA Status: Exempt

Reports to: Vice President of Operations/Alaska

Effective Date:

Job Summary:

The Task Force General Manager is responsible for serving as the acting General Manager at the assigned hotel during vacancies or leave. When not assigned to a specific property, the Task Force General Manager will provide support to JL Hospitality Management on various projects and/or other assignments.

Essential Functions and Responsibilities:

• Day to day hotel operations, associate development, quality assurance, and active participation in all departments, working with department managers and supervisors.
• Adhere to Marriott brand standards and management JL Hospitality Management Standard Operating Procedures (SOPs).
• Work/partner effectively with JL Hospitality Management leaders in all disciplines.
• Hands-on approach in all areas of the operation.
• Creating an environment in which all associates have the ability to reach their full potential by being a role model, strong communicator, effective trainer, and mentor.
• Oversight of all department functions (housekeeping, front office, maintenance etc.)
• Tour and inspect property on a routine basis and monitor for cleanliness, safety and security, product quality and exceptional service throughout.
• Facilitate creative solutions to overcome obstacles and ensure continuous guest satisfaction results.
• Active participation in budgeting and forecasting to maximize hotel revenue and profit.
• Participate in revenue management calls, sales calls and leadership meetings as may be scheduled.
• Performs other related duties as assigned.

Required Skills/Abilities:

• A strong operator with a broad vision for excellence.
• Working knowledge of financial statements and basic accounting.
• Ability to influence and achieve results in the areas of profitability and REVPAR.
• Demonstrated passion and sense of urgency in the achievement of results.
• A can-do leader who possesses a sense of urgency for meeting deadlines and getting things accomplished thoroughly and accurately.
• Highly motivated individual with strong leadership skills
• Proficiency with Fosse PMS system a plus.
• Self-motivated and results oriented.
• Creative problem-solving skills.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• College degree a plus.
• At least two years related experience required.
• Previous General Manager or Assistant General Manager experience in a Marriott branded select service hotel environment preferred.

Supervisory Responsibilities:

Typically, directly supervises 5 to 25 associates at the hotel, including all department heads. Indirectly supervises all hotel personnel. Carries out supervisory responsibilities in accordance with JL Hospitality Management’s policies, training programs, and applicable laws. Responsibilities include recruiting, interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is to:

• regularly required to stand; walk.
• use hands to finger, handle, or feel.
• reach with hands and arms.
• stoop, kneel, crouch, or crawl.
• regularly lift and/or move up to 10 pounds.
• frequently lift and/or move up to 25 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting at a desk and working on a computer.

NOTICE: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

Essential functions of this job are described under the headings above. The job requirements and features are subject to change from time to time due to the then-current needs and requirements of JL Hospitality Management and/or the hotel.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service.