Job Title: Accounts Receivable Administrator

Location: Anchorage, AK 

Reports To: V.P. of Operations, Alaska and V.P. of Accounting

Department: Operations/Accounting

FLSA Status: Hourly/Non-Exempt

Job Summary:

The Accounts Receivable Administrator is responsible for managing the hotel's accounts receivable process, ensuring accurate and timely billing, collections, and reconciliation of accounts. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with both internal and external stakeholders.

Responsibilities:

• Generate and send out invoices to approved clients.
• Ensure all charges are accurately recorded and billed in a timely manner.
• Monitor accounts to identify overdue invoices.
• Contact clients to ensure timely payment of outstanding invoices.
• Perform regular reconciliations of accounts receivable ledger.
• Investigate and resolve discrepancies in billing and payments.
• Prepare and present regular reports on accounts receivable status.
• Address and resolve any billing issues or inquiries from clients.
• Maintain positive relationships with clients to ensure repeat business.
• Ensure all financial transactions are compliant with company policies and relevant regulations.
• Maintain accurate and organized records of all accounts receivable activities.

Duties:

• Hotel Property Billing and Invoicing
• Collections
• Account Reconciliation
• Reporting
• Customer Service
• Compliance and Documentation

Requirements:

• Preferred 2 years' experience in accounts receivable or a similar financial role, preferably in the hospitality industry. 
• FOSSE and LightSpeed PMS system experience is preferred.
• Proficiency in Microsoft Office Suite (especially Excel).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• High level of accuracy and attention to detail.
• Ability to work independently and as part of a team.
• Valid driver's license with a clean driving record.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is to:

• regularly required to stand; walk.
• use hands to finger, handle, or feel.
• reach with hands and arms.
• stoop, kneel, crouch, or crawl.
• regularly lift and/or move up to 10 pounds.

NOTICE: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

Essential functions of this job are described under the headings above. The job requirements and features are subject to change from time to time due to the then-current needs and requirements of JL Hospitality Management and/or the hotel.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service.