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Support specialist
JLL Round Rock, TX
$59k-74k (estimate)
Full Time | Business Services 1 Week Ago
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JLL is Hiring a Support specialist Near Round Rock, TX

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves :

This onsite role in Round Rock, TX requires a unique blend of skills in finance and business analysis, strong organizational and analytical skills, as well as the ability to handle multiple tasks simultaneously.

Your main responsibilities will include purchase order (PO) management, financial oversight, data analytics, budget management and forecasting, as well as client requested administrative support.

The successful candidate will bring valuable knowledge and experience, as well as strong analytical capabilities, to provide effective insights and strategic recommendations that drive the financial performance and growth of the company.

What your day-to-day will look like :

Invoice and Purchase Order Management :

  • Oversee the end-to-end process of invoice and purchase order management, ensuring accuracy, proper coding, and adherence to policies and procedures.
  • Review and validate invoice details against purchase orders, contracts, and agreements.
  • Work closely with vendors, accounts payable, and procurement teams to resolve any invoice discrepancies or issues promptly.
  • Monitor and track invoice and payment status, ensuring timely processing and adherence to budgetary guidelines.
  • Conduct in-depth analysis of purchase orders and invoices to ensure accuracy, adherence to budget, and compliance with internal controls.

Budget Reconciliation and Forecasting :

  • Facilitate budget preparation exercises, including gathering inputs from various stakeholders, analyzing historical data, and making informed recommendations.
  • Reconcile and validate budget allocations against actual expenses, identifying discrepancies and variances.
  • Collaborate with finance and business teams to develop and maintain accurate rolling forecasts.
  • Provide regular updates and insights on budget performance, highlighting risks, opportunities, and recommendations for cost optimization.

Financial Oversight - Data Analysis and Reporting :

  • Gather, validate, and analyze complex data sets from various sources to identify trends and insights.
  • Generate executive level reports and presentations to communicate findings to key stakeholders.
  • Contribute to process improvements and operational efficiencies through data-driven recommendations.
  • Collaborate with cross-functional teams to gather business requirements and translate them into actionable plans.

Relationship Management :

  • Collaborate with internal stakeholders, including finance, operations, and executive teams, to understand business needs and align financial goals.
  • Build and maintain relationships strong relationships with the internal team as well as external vendor partners through effective communication that is built on trust and transparency.
  • Communicate complex financial and business concepts to non-technical stakeholders effectively.

Required Skills and Experience :

Bachelor’s degree in finance, Business, Economics, or related field

5 years of experience in financial analysis, business analysis, or related roles, with a focus on invoice and purchase order management, budget reconciliation, and forecasting.

In depth knowledge of financial principles, accounting principles, and financial statement analysis.

Demonstrated expertise in invoice and purchase order management processes, including knowledge of relevant systems and tools.

Experience with Ariba is an asset.

Strong organizational skills and attention to detail.

Excellent written and verbal communication skills.

Proficient in using Microsoft Office Suite (Excel, PowerPoint, Outlook, etc.).

Ability to prioritize tasks and work independently with minimal supervision and collaborate effectively in a team environment.

Strong problem-solving skills and a proactive mindset.

Customer-oriented with a commitment to delivering exceptional service.

Location :

On-site Austin, TX, Round Rock, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits may include :

401(k) plan with matching company contributions

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.

Last updated : 2024-06-19

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$59k-74k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

06/29/2024

WEBSITE

us.jll.com

HEADQUARTERS

SAINT LOUIS, MO

SIZE

>50,000

FOUNDED

1997

CEO

JAMIE L LIPPERT

REVENUE

$10B - $50B

INDUSTRY

Business Services

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The job skills required for Support specialist include Problem Solving, Microsoft Office, Verbal Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Support specialist positions, which can be used as a reference in future career path planning. As a Support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support specialist. You can explore the career advancement for a Support specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Specialist job description and responsibilities

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

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The specialists work along with the staff members to supervise the assigned projects by an organization.

03/01/2022: Sarasota, FL

The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.

01/23/2022: Pueblo, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Specialist jobs

Experience as a Customer Support Specialist or similar CS role.

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Proven work experience as a Sales support specialist or Sales support associate.

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Tech support specialists need good communications skills.

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Gain experience with operating systems.

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Learn Relevant Tech Skills and Gain Experience.

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Step 3: View the best colleges and universities for Support Specialist.

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