292 Customer Service Agent Jobs in Los Angeles, CA
JNCO Los Angeles is Hiring a Customer Service Agent Near Los Angeles, CA
At JNCO, we are dedicated to delivering top-quality denim and outstanding customer service. As we expand our team, we are looking for a proactive Customer Service Agent to join us. We are a direct-to-consumer online only ecommerce store, and this role is important. If you possess a passion for the wide-leg style, and excellent customer service skills, we want to hear from you!
Responsibilities
- Respond promptly and professionally to customer inquiries via email, offering accurate information about our jeans products, sizing, and policies.
- Communicate effectively with the warehouse team via text to ensure smooth order processing, precise shipment coordination, and returns processing.
- Learn about our product line and stay current on company policies to provide informed assistance to customers.
- Take direction efficiently, adapting quickly to changes in procedures and policies.
- Maintain a firm yet polite demeanor in customer interactions, resolving issueswith tact and professionalism.
- Pay meticulous attention to detail in order processing, ensuring accuracy andefficiency.
- Take returns protocols seriously, ensuring compliance with establishedprocedures.
Requirements
- Proven experience in customer service.
- Strong communication skills, both written and verbal.
- Quick learner with the ability to rapidly grasp product details and companypolicies.
- Firm but polite approach to customer interactions.
- Excellent attention to detail in handling orders, resolving customer issues, andadhering to returns protocols.
- Experience working the Shopify back-end, specifically order details, customer profiles, credit processing, and product inventory.
- Ability to communicate effectively with the warehouse team via text and phone.
- Capacity to take direction and adapt to changes quickly.
Job Type: Full-time
Benefits:
- Flexible schedule
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
$43k-54k (estimate)
06/13/2024
10/10/2024
The job skills required for Customer Service Agent include Customer Service, Communication Skills, Attention to Detail, Coordination, Communicates Effectively, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
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