Intake’s job:

• Obtain information by answering telephone calls and email notifications from multiple clients over the United States.
• Dispatch/assign claims to our field investigators based on market area & completes a damage report.
• Establishes new files/claims by conducting light data entry with the completed damage report.
• Will work with the entire call center team to make sure the intake process runs smoothly for our clients.
• Assist in additional data entry projects when volumes are low.

Requirements:

• Proficient in Microsoft Office applications and overall computer skills
• Ability to manage multiple tasks projects and deadlines simultaneously.
• Available to be on-call at least one weekend a month.
• Excellent listening and written communication skills
• Great verbal skills

** One year of call center experience is preferred**

Pay range: $17-$20 Per hour.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• No nights
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Location:

• Minnesota (Required)

Work Location: Remote