Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

ROLE DESCRIPTION:
As a Customer Service Representee with Joanna Kierys State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Polish Bilingual preferred
• State Farm previous experience preferred

BENEFITS:

• Hourly pay plus commission/bonus range between $20 to $25 an hour to start
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health and dental benefits
• Valuable career-building experience
• 401k 3 percent match with an average of 10 percent profit sharing bonus
• Frequent luncheons celebrations for birthdays, anniversaries and office achievements